Link Group

Senior Application Support Engineer (16:00-24:00)

140 PLN/ godz./ godz.B2BB2B (netto)

SeniorHybryda·WarszawaFull-time·B2B

#427380·Dodano dwa miesiące temu·5

Źródło: nofluffjobs.com

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Tech Stack / Keywords

Unix Linux Shell SQLScripting languageKafkaELK StackAIAirflowBMCControl-M

Firma i stanowisko

Link Group is seeking a Senior Application Support Engineer to join a team responsible for supporting and maintaining critical applications in a production environment. The role involves application support, IT Service Management, monitoring, troubleshooting, and automation within an international environment.

Wymagania

5–7+ years of experience in Application Support, Production Support, IT Operations or similar role.
Strong hands-on experience with UNIX/Linux and Shell Scripting.
Strong knowledge of SQL and databases.
Proficiency in at least one programming or scripting language, preferably Python.
Solid experience in troubleshooting and supporting applications in production environments.
Experience with technologies such as ELK, Kafka, and Zookeeper.
Experience with Geneos ITRS, Airflow, and/or BMC Control-M is an advantage.
Understanding of IT Service Management, particularly Incident, Problem and Change Management.
Experience using AI tools to improve productivity and automate day-to-day activities.
Ability to independently investigate and resolve complex technical issues.
Effective under pressure and able to manage multiple priorities.
Strong communication and collaboration skills.
Very good command of English, both written and spoken.

Obowiązki

Provide in-depth technical BAU application and production support.
Manage incidents, problems and changes of varying complexity in line with IT Service Management processes.
Monitor applications, processes and environments using tools such as Geneos ITRS, Airflow, and BMC Control-M.
Investigate and troubleshoot technical and production issues, identify root causes and drive them through to resolution.
Work closely with UNIX, database, network and upstream/downstream application teams to maintain and improve service stability.
Identify opportunities for automation and process improvements and take ownership of their implementation.
Work with development teams to drive bug fixes and application enhancements that improve platform stability and supportability.
Participate in Disaster Recovery (DR) testing and support remediation activities.
Follow established Change Control and Fault Reporting procedures.
Identify, assess and manage operational risks and audit points through to closure.
Proactively share knowledge and provide cross-training within the team.
Prioritize workload effectively in a complex and fast-paced environment.

Link Group

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