TTMS

Senior Application Support Engineer

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SeniorZdalnieFull-time

#432176·Dodano dwa miesiące temu·4

Źródło: TTMS

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Tech Stack / Keywords

DatabasesNode

Podsumowanie oferty

As a Senior Application Support Specialist, you will ensure the stability and smooth operation of business-critical applications by troubleshooting issues, supporting releases and changes, and collaborating with technical teams.

Wymagania

Higher education/ minimum engineer/ bachelor.
Very good communication skills.
Good coordination skills.
Ability to work as a team member.
Supervising work of Junior Specialists.
Customer oriented.
Fluent English.
At least 5 years of experience as Specialist supporting applications (analysis and providing solutions for incidents, problems and changes), preferred experience in work as second line support.
Ability to learn quickly new technologies and business processes.
Knowledge of relational database (Oracle).
Good knowledge of SQL/MS SQL, PL/SQL, Unix/Linux, SharePoint.
Knowledge of Documentum platform (for system services based on Documentum).
Ability to plan and organize work of teams.
ITIL Foundation Certificate.
Being fluent in at least one of the main IT technologies.
Analytical skills.
Knowledge of software building process.
General knowledge of business processes.
Knowledge of ITIL and Release Management process (ITIL Foundation Certificate).
Readiness to work in the project or operations.

Nice to have:

Experience in pharma industry or international company.
Good knowledge of Windows Server 2008, SQL Server 2008 and IIS 7.
Knowledge of HP ALM / HP Quality Center from administrative perspective.

Obowiązki

Providing 2nd line application support and resolving incidents, problems, and change requests.
Troubleshooting applications, databases, and system environments.
Supporting releases, deployments, and system changes.
Monitoring application performance and ensuring service stability.
Coordinating technical activities and collaborating with internal teams, vendors, and customers.
Creating and maintaining technical documentation and operational procedures.
Supporting and mentoring junior team members.

Benefity

Participation in interesting and demanding projects.
Flexible working hours.
Possibility to work remote or hybrid (2 days per week from the office).
Opportunities for development and promotion.
Attractive package of benefits.

Elastyczne godziny

Inne informacje

We reserve the right to contact the selected candidates.

TTMS

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