ERGO Technology & Services

Head of Delivery Team (Direct Sales) | f/m/d

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C-Level / ManagerHybryda·WarszawaFull-time·Umowa o pracę

#433376·Dodano miesiąc temu·1

Źródło: justjoin.it

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Tech Stack / Keywords

Software DevelopmentOnline SalesDigital Products

Podsumowanie oferty

Lead a development team within the Online Sales Cluster responsible for digital insurance products enabling customer self-service. The role focuses on delivery accountability, ensuring timely, high-quality project execution aligned with business priorities while managing people and collaborating with stakeholders. You will be responsible for managing priorities, risks, dependencies, and driving execution in a dynamic environment.

Wymagania

Fluent in English
Strong practical understanding of software development lifecycle and delivery mechanics
Understanding of insurance industry core processes, products, sales channels, and business models
Proven experience leading development or delivery teams with direct accountability for deadlines
Experience in digital/online sales environments such as e-commerce, self-service platforms, or customer-facing digital journeys is advantageous
Ability to work under pressure and manage conflicting priorities
Strong ownership mindset and proactive communication style
Excellent communication and stakeholder management skills with a service-oriented approach
Ability to independently manage topics without close supervision
Strong prioritization and risk management skills
Proven success leading delivery teams focused on collaboration, accountability, and continuous improvement
Experience managing and developing cross-country teams in a collaborative, performance-driven environment

Nice to have:

German language skills are a strong advantage but not required

Obowiązki

Take full accountability for delivery of projects and features by the development team
Translate business requirements into functional digital solutions for online and direct sales channels
Actively manage priorities, risks, dependencies, and bottlenecks throughout the development lifecycle
Remove delivery obstacles and resolve cross-functional challenges affecting timelines or quality
Collaborate closely with other teams and stakeholders for smooth execution
Monitor progress and ensure delivery commitments are met within agreed timelines and scope
Proactively identify risks and communicate issues early with mitigation plans
Maintain strong understanding of development processes including environments, releases, dependencies, CI/CD, and testing flows
Support team members in achieving delivery goals, prioritizing project outcomes when trade-offs are required
Foster a collaborative, performance-driven, and ownership-oriented team culture
Promote standard tools, frameworks, and best practices and support resource planning for skill availability
Lead and develop team members, encouraging continuous learning, knowledge sharing, coaching, and cross-location collaboration
Expect occasional travel; role based in Warsaw

Benefity

Medical package
Sports card and multiple sports sections
Flexible working hours
Confidential employee assistance program
Possibility of remote working
In-office gaming room
Dog-friendly office in Warsaw
Workshops and training courses
Hackathons and meetups for expertise sharing
Digital learning platforms and language courses
Participation in CSR activities
Company-wide bike races, soccer matches, film marathons, and team-building activities

Opieka zdrowotna

Karta sportowa

Elastyczne godziny

Szkolenia wewnętrzne

Kursy językowe

Spotkania integracyjne

Inne informacje

Recruitment data processing information clause detailing data controller, purposes, legal bases, rights, and data recipients. Includes consent information for future recruitment processes and newsletter reception. Specifies no automated decision-making or profiling. Indicates obligatory personal data for recruitment per Polish labor code and voluntary additional data. Contact details for Data Protection Officer provided.

ERGO Technology & Services

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