UX Researcher

Flying Bisons is a leading Strategic Design & Digital Consulting company based in Warsaw, with projects across Europe and the Middle East. They work on enterprise platforms, government services, and corporate ecosystems used by millions of people, including national workforce platforms, education ecosystems, major banks, global telecoms, and international brands.

• Commercial experience as a UX Researcher working on digital products and services.
• Strong knowledge of qualitative and quantitative research methodologies.
• Deep understanding of the digital product development lifecycle.
• Ability to independently plan and execute research projects.
• Excellent communication, storytelling, and presentation skills.
• Ability to navigate multiple stakeholder groups and influence others.
• Strong organizational skills and attention to detail.
• Proactive, solution-oriented mindset.
• Fluency in Polish and professional proficiency in English.
• Knowledge and experience in working with AI.

Nice to have:

• Experience working in consulting, agency, or multi-project environments.
• Familiarity with tools such as Dovetail, TheyDo, Lookback, Figma, and FigJam.

• Prepare and execute research processes, from mapping research problems to analyzing research materials.
• Create reports and deliver key project insights to the team.
• Conduct research using techniques such as user testing, in-depth interviews (IDIs), focus group interviews (FGIs), tree testing, and card sorting.
• Prepare and facilitate workshops with clients and internal teams.
• Synthesize and communicate findings to inspire design and product decisions and create visibility across departments.
• Create personas, user journey maps, and blueprints as research outputs.
• Collaborate with other researchers and an interdisciplinary team including designers, strategists, developers, and data analysts.

• Consent to processing personal data by Flying Bisons for recruitment purposes with the right to withdraw.
• Consent to processing application documents with AI tools used by Flying Bisons for summarizing and organizing data.
• Consent to participating in recruitment interviews using an AI assistant (Fireflies.ai) with audio and video recording for transcription and summaries; includes biometric data processing. Final decisions are made exclusively by Flying Bisons employees.