Lead Consultant/Program Lead (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It is one of the fastest-growing SaaS companies, having surpassed $3B in revenue in the last fiscal year. In 2021, Veeva became a public benefit corporation (PBC), legally bound to balancing interests of customers, employees, society, and investors.

• 8+ years of experience in IT Project Management
• Proven program management track record leading implementation and/or post implementation teams with technical knowledge
• Ability to work independently and in teams in a dynamic, fast-moving environment
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills in English
• Project Management Certification or equivalent relevant experience

Nice to have:

• Experience in Life Sciences Quality, Clinical, Regulatory, or Drug Safety spaces
• Experience with Data or Content Management applications
• Direct experience with systems such as Veeva Vault, Monday.com, Google Docs, SharePoint, Smartsheet

• Lead a team of technical Veeva colleagues in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products
• Oversee implementing an agile release methodology
• Manage operations across customer QA, IT, and Business teams
• Program Lead IT Operations at customer sites for Veeva’s R&D SaaS solutions
• Function as a primary customer liaison managing communication between managed services teams, customer stakeholders, and third parties
• Oversee customer release management programs including resource planning, release tracking, and forecasting
• Support analysis of customer requirements and product features to develop adoption and enhancement roadmaps
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on holistic success and continuous improvement of the customer

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.