Kyndryl

L2 - Collaboration & Tenant Platform Specialist

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MidHybryda·WrocławFull-time

#435084·Dodano dwa miesiące temu·3

Źródło: Kyndryl

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Tech Stack / Keywords

Microsoft 365TeamsExchangeSharePointOneDriveEntra IDPowerShellZoomAdobe Admin ConsoleApple Business Manager

Firma i stanowisko

Kyndryl is a company specializing in running and reimagining mission-critical technology systems for leading global businesses, focusing on AI-powered insights to enable smarter decisions and faster innovation. The role is part of Kyndryl Global Services Delivery Centre Polska Sp. z o.o, located in Wroclaw, Poland.

Wymagania

Intermediate administration experience with Microsoft 365 Collaboration tools including Teams, SharePoint, OneDrive, and Exchange Online.
Operational experience with Entra ID administration (users, groups, licenses, RBAC) and awareness of Conditional Access.
Basic administration skills for Zoom, Adobe Admin Console, and Apple Business Manager.
Basic experience using PowerShell and scripting for operational tasks.
ITIL Foundation mindset and security awareness.
1–5 years of Microsoft 365 collaboration or platform administration/support experience.
Experience in Level-2 operations and incident/request handling.

Preferred Certifications:

MS‑102 (Microsoft 365 Administrator)
SC‑300 (Identity and Access Administrator)
ITIL v4 Foundation
Optional: MS‑700 (Teams Administrator)

Languages:

English: professional working proficiency.
French or Italian: minimum B2 proficiency.

Obowiązki

Serve as the technical escalation (Tier-3/SME) for the enterprise Collaboration ecosystem.
Resolve major and complex incidents related to collaboration tools and platforms.
Drive root-cause analysis and implement durable fixes.
Administer collaboration tenant/platform configuration to ensure security and compliance.
Manage Microsoft 365 tenant settings, Entra ID access controls, and other platforms like Zoom, Adobe Admin Console, and Apple Business Manager.
Execute incident/request handling and standard change operations following ITIL principles.

Benefity

Dynamic, hybrid-friendly work culture supporting well-being.
Access to developmental tools including certifications (Microsoft, Google, Amazon).
Personalized development goals and continuous feedback.
Comprehensive Be Well programs supporting financial, mental, physical, and social health.

Dofinansowanie szkoleń

Inne informacje

English professional working proficiency required. French or Italian language proficiency at B2 level minimum.

Kyndryl

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