Kyndryl

L2 - Device Management Specialist

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MidHybryda·WrocławFull-time

#435085·Dodano dwa miesiące temu·10

Źródło: Kyndryl

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Tech Stack / Keywords

OmnissaWorkspace ONEJamfWindowsmacOSiOS Android PowerShell Bash ITIL

Firma i stanowisko

Kyndryl specializes in running and reimagining mission-critical technology systems for leading businesses, leveraging AI-powered insights to enable smarter decisions and faster innovation.

Wymagania

Operational experience with Omnissa/Workspace ONE and Jamf Pro
Knowledge of Windows, macOS, and iOS device support fundamentals
Basic understanding of packaging and deployment (Win32/MSIX/pkg)
Basic scripting skills in PowerShell and/or Bash
ITIL Foundation mindset and security awareness
English language proficiency level B2 minimum
French language proficiency level B2 minimum OR Italian language proficiency level B2 minimum
Preferred certifications: Workspace ONE Administrator (entry/intermediate), Jamf 100+ or equivalent, ITIL v4 Foundation
1 to 5 years experience in EUC/Device Management or endpoint support
Proven experience in Level-2 device enrollment, deployments, and compliance operations

Obowiązki

Ensure day-to-day operations of the enterprise device fleet using Omnissa/Workspace ONE and Jamf
Provide Level-2 support for device enrollment, policies, application deployments, patching, and compliance across Windows, macOS, iOS, and Android devices
Execute standard procedures reliably and resolve incidents and requests within SLA
Perform operational packaging and deployment follow-up
Adhere strictly to security and governance rules
Escalate complex cases to Level-3 support
Contribute operational input to root cause analysis and continuous improvement

Benefity

Dynamic, hybrid-friendly work culture
Programs supporting financial, mental, physical, and social health
Impactful, skill-sharpening projects
Career path tools, personalized development goals, and continuous feedback
Access to certifications with Microsoft, Google, Amazon
Coaching and hands-on learning experiences

Kyndryl

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