Salesforce Technical Business Analyst (Poland)

Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. It is a Salesforce Summit Partner and the only native solution certified by Salesforce, operating within the Salesforce trust boundary ensuring zero data exposure and full compliance with Salesforce security standards. Flosum's customers include Fortune 500 enterprises in regulated industries such as financial services, healthcare, government, and life sciences, requiring SOX compliance, zero-trust architecture, and audit-grade governance. The platform competes with Copado, Gearset, AutoRABIT, and Salto and integrates AI-powered capabilities through Salesforce Agentforce.

• 7+ years of product management experience in B2B SaaS with at least 3 years focused on the Salesforce ecosystem or adjacent platforms.
• Deep technical understanding of the Salesforce platform including metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
• Proven success shipping enterprise products adopted by Fortune 500 and regulated industries.
• Strong experience or preference for DevOps, CI/CD, release management, or security/compliance tooling.
• Knowledge of competitive landscape including Copado, Gearset, AutoRABIT, Salto, and Salesforce DX.
• Insight into AI/ML technologies related to Salesforce such as Salesforce Agentforce, Einstein, Data Cloud.
• Hands-on with product development: writing PRDs, engaging customers, reviewing wireframes, and participating in sprint reviews.
• Excellent communication skills capable of presenting to C-suite and technical teams.
• Intellectual curiosity and proactive problem-solving approach.

Nice to have:

• Experience building products in the Salesforce AppExchange ecosystem.
• Background intersection of DevOps and security/compliance in regulated industries.
• Experience leading product-led growth initiatives including onboarding and expansion.
• Visionary opinion on AI's impact on Salesforce DevOps.
• Proven ability to outperform competitors through product advantages rather than marketing.

Product Vision & Strategy:

• Define and drive the multi-year product roadmap for Flosum's product lines including DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
• Identify new market opportunities within the Salesforce ecosystem.
• Translate Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product features.
• Monitor Salesforce platform releases and adapt product strategy accordingly.

AI & Innovation:

• Lead development of AI-powered DevOps capabilities using Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
• Design extensibility for customers to build AI-driven workflows within the Salesforce trust boundary.
• Pioneer agent-aware governance for autonomous systems and AI agents.

Customer & Market Insight:

• Engage with Fortune 500 customers to understand pain points in Salesforce development, security, compliance, and data management.
• Translate enterprise requirements (SOX, zero-trust, regulated industries) into product solutions.
• Collaborate with Sales and Customer Success teams to influence deals and provide product demos.

Execution & Delivery:

• Write detailed product requirements, user stories, and acceptance criteria.
• Work closely with engineering on sprint planning, backlog prioritization, and release coordination.
• Define and monitor product KPIs such as adoption, activation, expansion, NPS, and competitive win rates.

This position is open to candidates located in Poland and allows remote work for exceptional candidates. Hybrid work is available in San Ramon, CA for local candidates.