Specjalista/Specjalistka monitoringu technicznego

Wazdan Services Limited is an international company and significant player in the global market, operating in Opole, Poland.

• General knowledge of IT topics including computer networks, communication protocols, and data formats
• Ability to read and analyze indicators, charts, and computer application logs
• Communicative English language skills, both spoken and written
• Strong organization and discipline in work
• Ability to work independently
• Full availability for shift work (3 shifts, weekends, holidays)

• Monitoring performance indicators of the Wazdan Platform components
• Responding to failures and issues by contacting second line support and providing technical support to clients
• Communicating with clients (email, chat) regarding detected and reported issues
• Performing preliminary analysis and selecting events for further investigation by second and third line support
• Maintaining a log of incidents, failures, and events

Candidates are required to include in their application the clause consenting to Wazdan Services Limited processing their personal data for recruitment purposes, as specified in the offer. Only selected candidates will be contacted.