CGI

Application Operations / L2 Engineering 24/7

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MidZdalnie·WarszawaFull-time·Umowa o pracę

#439833·Dodano miesiąc temu·17

Źródło: justjoin.it

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Tech Stack / Keywords

application supportIncident managementLog analysisAzure DevOpsSQLMonitoring (Kibana, Grafana, Azure Monitor)regression testing

Podsumowanie oferty

The role involves working as an Application Operations Engineer / L2 Engineering Specialist supporting the CSIRE system. Responsibilities include incident monitoring, problem diagnosis, verification of reports, and collaboration with development and infrastructure teams. The position operates in a 24/7 shift model with hybrid work arrangements and aims to ensure system stability and incident resolution.

Wymagania

Experience in Application Support, Production Support, Application Operations, QA, QA Automation, or L2 Engineering.
Ability to diagnose applications issues in production environments.
Skills in analyzing incidents, replicating problems, and performing structured technical diagnostics.
Experience with manual and automated testing, including regression testing and deployment validation.
Familiarity with test automation tools and frameworks (e.g., Robot Framework, Selenium, Playwright, PyTest).
Basic programming or scripting knowledge (e.g., Python, Java, JavaScript, C#, Bash).
Knowledge of incident management and Root Cause Analysis (RCA).
Familiarity with Windows and Linux systems (RHEL is a plus).
Skills in log analysis and identifying problem sources at application, database, or infrastructure levels.
Practical knowledge of SQL and databases.
Experience working with ticketing systems and knowledge of ITIL.
Ability to prioritize and handle multiple tickets simultaneously.
Very good command of Polish (minimum C1) and English (minimum B2).

Obowiązki

Monitor and analyze incidents generated by the CSIRE system.
Replicate reports and verify errors before escalating to other teams.
Identify sources of problems at the application, database, or infrastructure level.
Collaborate with development, testing, and infrastructure teams to resolve incidents.
Verify environments after deployments and monitor regression tests.
Create and update operational procedures and documentation (KMDB/KEDB).
Participate in deployments, service windows, and maintenance tasks.
Work in a 24/7 shift model.

Benefity

Remote work or work from one of multiple offices in Poland.
Health care plan Medicover Maxima including dental care.
Medicover Sport Card.
Life, accident, and serious illness insurance.
Employee Support Program providing anonymous access to specialists including psychologists, therapists, and lawyers.
CGI Stock Purchase Plan with company matching investment.
Formalized creative work program allowing reporting up to 90% of time under proprietary cost acquisition.
Profit Participation Plan (PPP) with annual bonuses based on business unit results.
Referral program with rewards over 6000 PLN per referred employee.
"Be Consultant" program for skill development, project rotation, and career path changes within the company.
Mentoring program for knowledge sharing and skill growth.
Extensive training programs including partner courses, professional certifications, and CGI Academia platform access.

Opieka zdrowotna

Karta sportowa

Ubezpieczenie

Udział w zyskach

Premie

Inne informacje

Praca zmianowa 24/7. Wymagana znajomość języka polskiego na poziomie minimum C1 oraz języka angielskiego na poziomie minimum B2.

CGI

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