Manager, Site Reliability Engineering

SolarWinds is a company focused on enriching the lives of its employees, customers, shareholders, partners, and communities by providing simple, powerful, and secure business transformation solutions.

• 7+ years of experience in Site Reliability Engineering, DevOps, cloud infrastructure, or a related field.
• 2+ years of people management or technical team leadership experience.
• Strong knowledge of cloud platforms (AWS or Azure), distributed systems, and production operations at scale.
• Experience building and scaling operational capabilities through automation, standardization, and sustainable SRE practices.
• Hands-on experience with observability practices, including monitoring, alerting, logging, and incident management.
• Solid understanding of containerized environments and modern deployment practices.
• Ability to lead through ambiguity, manage priorities, and collaborate effectively across engineering teams.
• Hands-on experience automating toil and operational work to improve reliability, efficiency, and engineering productivity.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

• Lead, coach, and develop a team of site reliability engineers to deliver reliable and scalable platform operations.
• Own team roadmap planning and align infrastructure investments with engineering and business priorities.
• Partner with product, engineering, security, and support teams to improve platform reliability, scalability, and customer experience.
• Drive service availability, performance, monitoring, and operational readiness across production environments.
• Establish and refine operational processes, including incident response, root cause analysis, and continuous improvement.
• Support automation and infrastructure improvements that reduce manual effort and increase service reliability.
• Use metrics, service objectives, and operational insights to prioritize work and improve outcomes.
• Hire and retain strong engineering talent while building a culture of accountability, collaboration, and continuous learning.

Leadership Expectations:

• Lead with accountability, clarity, and a bias for action.
• Build a healthy team culture grounded in ownership, trust, and high standards.
• Translate business needs into execution plans.
• Balance short-term operational demands with longer-term platform improvements.
• Keep customer impact at the center of technical and operational decisions.

SolarWinds is an Equal Employment Opportunity Employer and will consider all qualified applicants without regard to legally protected characteristics.