Mercier Consultancy Group

German Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

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NieokreśloneZdalnie·SofiaFull-time

#444710·Dodano miesiąc temu·0

Źródło: Mercier Consultancy Group

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Tech Stack / Keywords

CRMB2Bcustomer support

Firma i stanowisko

Mercier Consultancy Group is a premier international staffing firm specializing in high-level talent acquisition for the global BPO and customer support services sectors.

Wymagania

Native or fluent German (spoken and written) is mandatory.
Valid EU passport is mandatory.
Prior experience in B2B customer support services or client relations.
Strong communication skills with a professional, consultative demeanor.
Ability to relocate to Sofia for this position.
Technologically proficient with a high aptitude for learning new software platforms.

Obowiązki

Provide high-level B2B consultative support to German-speaking corporate clients.
Resolve complex inquiries, ensuring industry-standard satisfaction.
Maintain professional relationships with stakeholders to drive long-term business growth.
Utilize advanced CRM tools to log, track, and manage client interactions efficiently.
Collaborate with cross-functional teams to streamline service delivery processes.
Identify opportunities for service improvement to enhance the overall customer experience.
Stay updated on product knowledge to provide accurate and relevant solutions in German.

Benefity

Competitive monthly salary.
Fully paid training.
Health insurance.
Fully paid relocation package (flight, transfer, hotel).
Monthly performance bonus.
Professional growth opportunities.
Additional unspecified benefits.

Pakiet relokacyjny

Opieka zdrowotna

Premie

Dofinansowanie szkoleń

Inne informacje

Valid EU passport (mandatory).
Ability to relocate to Sofia is required.

Mercier Consultancy Group

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