EPAM Systems

Lead Observability Engineer (New Relic)

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SeniorZdalnie·GdańskFull-time

#447147·Dodano miesiąc temu·2

Źródło: justjoin.it

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Tech Stack / Keywords

New RelicSite Reliability EngineeringObservabilityOpenTelemetry TerraformNrql

Podsumowanie oferty

We are looking for a Lead Observability Engineer to build an Enterprise Agent Development Platform that enables engineering teams to define, orchestrate, deploy, and observe AI agents at scale. The platform standardizes agent development using LangGraph and Strands Agents on AWS AgentCore Runtime. The role includes responsibility for platform design, runtime architecture, marketplace integration, automation, and enterprise-grade observability to reduce development time while ensuring security, quality, and governance.

Wymagania

6+ years of experience in observability or SRE engineering
Hands-on experience consolidating observability/telemetry for AI agent estates in a production agentic AI project, including multi-tenant New Relic or equivalent aggregation
Expertise in New Relic or equivalent SaaS observability platforms operated as multi-tenant consolidation layer
Skills in cross-account / cross-tenant telemetry aggregation and reporting
Familiarity with Technical / Business / Audit observability segregation models
Proficiency in NRQL, dashboards-as-code, and alert-policy-as-code practices
Knowledge of OpenTelemetry / ADOT consumption fundamentals

Nice to have:

Familiarity with AWS Bedrock AgentCore observability (Transaction Search, GenAI Observability)
Background in Kinesis Firehose metric / log forwarding pipelines (CloudWatch → New Relic)
Knowledge of cost / token attribution modeling for GenAI workloads
Skills in Crossplane-based provisioning of observability resources

Obowiązki

Own the multi-tenant New Relic consolidation layer aggregating telemetry across the agent estate
Administer New Relic at scale, including management account setup and cross-account configuration
Build and maintain cross-account NRQL queries aggregating telemetry from multiple project tenants
Develop dashboards-as-code and alert-policy-as-code using the Terraform New Relic provider and Crossplane
Configure New Relic alert policies routed to Opsgenie, with future migration to ServiceNow
Consume OpenTelemetry / ADOT data through OTLP and Firehose ingestion into New Relic
Design metric dimensions for large agent estates, ensuring stable, low-cardinality facets
Maintain segregation across Technical, Business, and Audit observability models

Benefity

Work with top tech minds driving innovation in AI, cloud, and digital platform modernization
Supportive team and agile, startup-like culture
Hybrid by design working mode with opportunity to work remotely within Poland
Chance to work abroad for up to 60 days annually
Business-driven relocation opportunities
Career development programs
Thought leadership, mentoring, soft skills and well-being programs
Certifications (Anthropic, Gemini, GCP, Azure, AWS)
English classes
Stable pay
Participation in Employee Stock Purchase Plan with 15% discount
Benefits package including health insurance, multisport, shopping vouchers
Referral bonuses up to $2,000
Offices with entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
Corporate, social and well-being events

Elastyczne godziny

Pakiet relokacyjny

Szkolenia wewnętrzne

Budżet konferencyjny

Dofinansowanie szkoleń

Spotkania integracyjne

Kursy językowe

Karta sportowa

Opieka zdrowotna

Ubezpieczenie

Darmowe przekąski

Napoje w biurze

Premie

Udziały pracownicze

Inne informacje

Klikając w przycisk „Aplikuj” lub w inny sposób wysyłając zgłoszenie rekrutacyjne, zgadzasz się na przetwarzanie Twoich danych osobowych przez EPAM Systems (Poland) sp. z o.o. z siedzibą w: Fabryczna 1A, 31-553 Kraków (Pracodawca), jako administratora danych osobowych w celu przeprowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu zgodnie Polityką Prywatności dostępną na stronie: https://www.epam.com/applicant-privacy-notice

EPAM Systems

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