Disaster Recovery Governance Program Lead

At Quento, the ICT arm of the Qualco Group, we deliver innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. The company operates in Greece, Luxembourg, and Belgium and is part of the Qualco Group, a leading fintech organisation with over 25 years of experience delivering technology solutions to banks and financial institutions. The Group supports more than 140 clients across 30 countries and employs over 1,000 experts globally.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in IT operations, infrastructure coordination, IT resilience, business continuity support, service governance, or Data Centre environments.
• At least 3 years of experience in Disaster Recovery, Business Continuity support, resilience coordination, service recovery governance, or operational readiness activities.
• Strong understanding of ICT Disaster Recovery governance, operational readiness, service resilience, and recovery management within complex IT and Data Centre environments.
• Ability to translate Business Continuity Management (BCM) requirements and Business Impact Analysis (BIA) outputs into ICT Disaster Recovery plans, recovery strategies, testing activities, and operational deliverables.
• Experience coordinating cross-functional stakeholders, including infrastructure, operations, applications, cybersecurity, Identity & Access Management (IAM), vendors, and business continuity functions.
• Hands-on experience in Disaster Recovery planning, testing, readiness assessments, governance reporting, remediation tracking, and maintenance of recovery plans and related governance artefacts.
• Working knowledge of backup and restore procedures, data replication, failover/failback processes, service recovery mechanisms, and IT resilience technologies.
• Good understanding of IT Service Management (ITSM) processes, including Major Incident, Change Management, and Problem Management.
• Strong communication, facilitation, stakeholder management, escalation, reporting, and documentation skills in regulated, critical, or audit-sensitive environments.
• Eligibility to obtain an EU Personal Security Clearance at a later stage.
• Very good command of English (minimum B2 level).

• Support the Data Centre Team Lead in coordinating and managing the ICT Disaster Recovery (DR) workstream across the Data Centre environment.
• Contribute to the definition, maintenance, review, and continuous improvement of ICT Disaster Recovery plans for in-scope services.
• Coordinate Disaster Recovery planning activities, testing exercises, reporting processes, and remediation follow-up actions.
• Monitor and maintain DR readiness through dashboards, evidence collection, status reporting, and action tracking mechanisms.
• Serve as the primary point of contact within the Data Centre Team for ICT DR-related coordination with Business Continuity Management (BCM) teams and internal stakeholders.
• Other tasks as assigned by supervisor.
• Ensure all activities and duties comply with regulatory requirements and support the Group Anti-Bribery and Corruption Policy implementation.

CV must be submitted in English. Eligibility to obtain EU Personal Security Clearance is required at a later stage. The company collects and processes personal data according to the EU GDPR for recruitment purposes only.