Firma i stanowisko
Wymagania
Obowiązki
Benefity
Karta sportowa
Opieka zdrowotna
Ubezpieczenie
Netguru
50 aktywnych ofert
Netguru
50 aktywnych ofert
Netguru is a consultancy, product design, and software development company founded in 2008. Netguru builds digital products that let people do things differently – offering consulting, tools and resources to companies of all shapes and sizes – to make beautifully designed digital products in a way that’s fast and fits their needs. The company has completed more than 1400 projects, has nearly 600 employees worldwide, and works with large brands such as Volkswagen, IKEA, and Keller Williams. Their tech stack includes Ruby on Rails, Node.js, React.js, React Native, Kotlin, Vue.js, Python, Django, and Elixir.
Ownership and subject matter expert for tools such as: Google Workspace, Azure, O365, Make, Jira, 1Password, Slack
Conducting regular meetings with team members
Assigning tasks and consulting on progress
Monitoring happiness and atmosphere within the team
Gathering, giving, and acting on feedback for team members
Taking care of team development and helping members realize their potential
Planning development budget
Executing HR processes: vacation monitoring, onboarding/offboarding, performance reviews, appraisal and salary review participation
Connecting people with company strategy, processes, and news
Managing day-to-day operations of the Service Desk Team
Ensuring KPIs and SLAs are met for service quality
Co-creating and monitoring policies and procedures for the Service Desk Team
Handling queries and escalations from stakeholders
Managing and communicating change within the department and organization
Monitoring hardware stock, orders, and EOL processes
Resource allocation and scheduling to meet service demands and manage priorities
Anticipating business decision impacts on team operations and taking appropriate action
Handling cross-departmental cooperation in shared responsibility areas