Sopra Steria

Senior Software Engineer (Senior ServiceNow Developer)

12k - 16k PLN12 000 - 16 000 PLN/ mies./ mies.UoPUmowa o pracę (brutto)

100 - 140 PLN/ godz./ godz.B2BB2B (netto)

SeniorZdalnie·KatowiceFull-time·Umowa o pracę·B2B

#449175·Dodano miesiąc temu·4

Źródło: Sopra Steria

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Tech Stack / Keywords

ServiceNowITSMRESTIntegrationHubGlideRecord

Firma i stanowisko

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has around 1,000 specialists. The company’s departments specialize in areas such as cloud, operating systems, virtualization, databases, backup, networking, security, software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

Wymagania

Solid hands-on ServiceNow development experience, ideally 4–5 years.
Good knowledge of ITSM and the ServiceNow platform.
Practical experience with CMDB, CI classes, relationships, and data imports.
Experience with REST integrations, IntegrationHub, Import Sets/Transform Maps, and scripting.
Proficient scripting skills: Business Rules, Script Includes, Client Scripts, GlideRecord, Flow Designer.
Understanding of data modelling and translating requirements into ServiceNow configurations.
Ability to analyse existing solutions, troubleshoot issues, and implement moderate-complexity changes.
Experience with upgrades, maintenance, and evolution of ServiceNow ITSM processes.
Advantageous (not required): experience with Discovery, IRE, CSDM, Service Graph Connectors, Security Operations, or instance consolidation.

Additional must have requirements:

Strong problem-solving and analytical skills.
Fluent English (B2/C1).
Strong communication skills for cross-functional collaboration.
Proactive and detail-oriented.
Ability to document processes and share knowledge effectively.
Openness to occasional business trips abroad and onsite visits in Katowice.

Obowiązki

Participate in ServiceNow implementation, enhancement, and optimization projects.
Analyze business requirements and translate them into scalable ServiceNow solutions.
Design, configure, and develop solutions on the ServiceNow platform within the ITSM module.
Develop and maintain workflows, integrations, catalog items, business rules, script includes, and other custom components.
Implement new functionalities and enhancements according to business and technical requirements.
Troubleshoot complex issues, perform root cause analysis, and implement long-term solutions.
Review, optimize, and refactor custom code to ensure performance, maintainability, and compliance with ServiceNow best practices.
Support platform upgrades, patches, and releases, including testing and validation.
Monitor and maintain integrations and APIs to ensure reliable platform operations.
Maintain up-to-date technical documentation.
Collaborate with stakeholders, consultants, and Agile teams.
Recommend and implement continuous improvements to platform functionality and user experience.

Benefity

Benefits for employment contract (UoP): Luxmed private health care, Medicover Sport sport subscription, Worksmile, educational and language learning platforms, referral bonus, life insurance, certifications paid by the company, conferences, Tech Lunches, access to Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten.
Development opportunities for B2B contracts: Tech Lunches, Worksmile, access to Communities.
Additional benefits: free parking, fresh fruits, workation.
Salary range: UoP 12,000 - 16,000 PLN gross/month; B2B 100 - 140 PLN/hour net + VAT.

Opieka zdrowotna

Karta sportowa

Premie

Inne informacje

Only candidates located in Poland with EU citizenship are eligible for cooperation.

Sopra Steria

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