emagine

Incident & Change Management DevOps Engineer

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SeniorHybryda·PortoFull-time

#452412·Dodano 29 dni temu·2

Źródło: justjoin.it

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Tech Stack / Keywords

DocumentationSecurityLinux Unix SQLChange ManagementOperationsConfiguration managementoracle databasemaintenance

Podsumowanie oferty

The Incident & Change Management DevOps Engineer is responsible for maintaining stability and availability of business-critical applications through incident management, deployment coordination, automation, and production support in international teams. The role requires strong operational expertise and collaboration to support reliable delivery of services.

Wymagania

Experience in Application Production Support, DevOps, SRE, or IT Operations roles
Proven experience managing incidents, changes, and production deployments
Strong Linux / Unix administration skills, including Red Hat Enterprise Linux
Shell scripting experience (Bash)
Proficient with Oracle Database, SQL, SQL Developer, SQL*Plus
Experience with GitHub, CI/CD pipelines, Azure DevOps, Azure Release Management
Knowledge of Ansible and infrastructure automation
Experience supporting Salesforce, UC4 / Automic Workload Automation, batch processing, scheduling, and application monitoring
Experience with CyberArk Privileged Access Management
Familiarity with AWS, Azure, and SRE principles
Strong analytical and troubleshooting skills
Autonomous and proactive mindset
Ability to work under pressure in production environments
Strong English communication skills (B1 level)

Obowiązki

Incident & Problem Management:

Manage production incidents and service disruptions, ensuring timely diagnosis, escalation, and resolution.
Perform root cause analysis and contribute to long-term corrective actions.
Troubleshoot application, infrastructure, database, and integration issues.
Coordinate incident resolution activities across development, infrastructure, and business teams.

Change & Release Management:

Execute and validate application deployments in Pre-Production and Production environments.
Review, implement, and monitor production changes according to change management procedures.
Ensure deployment quality, rollback readiness, and post-deployment validation.
Participate in release planning and deployment coordination.

DevOps & Automation:

Identify repetitive operational tasks and implement automation solutions.
Develop and maintain scripts and tools to improve operational efficiency.
Contribute to CI/CD pipeline improvements and release automation initiatives.
Support infrastructure-as-code and configuration management practices.

Production Support & Operations:

Monitor applications, batch jobs, and business-critical processes.
Ensure successful execution of scheduled workloads and operational processes.
Support production environments and guarantee service continuity.
Participate in on-call and operational support activities when required.

Documentation & Project Support:

Produce technical documentation, including deployment guides, runbooks, troubleshooting procedures, and operational standards.
Ensure knowledge transfer and operational readiness for new applications and services.
Maintain accurate and up-to-date technical documentation.

Database & Application Support:

Support Oracle database environments through operational SQL activities.
Execute data validation and maintenance activities.
Support integrations, file transfers, and business process workflows.

Inne informacje

Applicant data is processed by emagine with headquarters in Warsaw, Poland. Candidates have rights to access, rectify, delete, restrict processing, object, and portability of their data, with provisions for complaint to supervisory authorities. Data processing is for recruitment processes and based on legal obligations or consent for additional data. Data will be retained until recruitment completion and potential claims period. Consent can be withdrawn any time. Third-party recipients include Just Join IT and processing entities related to recruitment.

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