Senior Business Operations and Strategy Manager

Box (NYSE:BOX) is the leader in Intelligent Content Management. Founded in 2005, Box simplifies work for leading global organizations and is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Box's platform enables organizations to fuel collaboration, manage content lifecycle, secure critical content, and transform business workflows with enterprise AI, empowering customers to transform workflows across their organizations.

• 5+ years of experience in business operations, engineering operations, or related operational roles.
• Strong operational and process ownership with ability to guide teams through planning cycles and reporting.
• Experience driving OKR tracking, KPI measurement, and performance reporting for technical or engineering teams.
• Analytical mindset to interpret data, identify bottlenecks, and translate findings into actionable recommendations.
• Excellent written and verbal communication skills; able to create clear presentations and reports for leadership.
• Proven track record building strong relationships with cross-functional partners and engineering leaders.
• Ability to manage multiple priorities in a fast-paced environment; experience in scaling tech companies is a plus.
• Experience supporting EMEA or international teams; comfortable with distributed and cross-time-zone collaboration.
• Familiarity with software development lifecycles and engineering metrics.
• Proficiency with data and reporting tools such as Excel, Tableau, Jira, and Confluence.
• Bachelor's degree in Business, Operations, Engineering Management, or related field preferred.

• Own optimization strategies and recognize opportunities to improve team functions; design and improve operational workflows to reduce friction and increase efficiency.
• Guide and prepare Engineering teams across EMEA for planning and reporting processes (Annual Planning, Quarterly Planning, Quarterly Business Reviews, Monthly Operational Reviews).
• Drive and maintain OKR tracking and KPI measurement for engineering teams; build reporting and dashboards for leadership visibility.
• Partner with Engineering leadership on production support and SLA management; monitor SLA performance and support resolution and communication.
• Compile and analyze data from engineering and cross-functional partners to assess performance and identify bottlenecks.
• Create and deliver presentations and materials for leadership and business reviews; ensure consistent, accurate reporting.
• Collaborate with Product, Engineering, and Finance on planning alignment, resource allocation, and operational initiatives.
• Support ad-hoc Engineering Business Operations activities as needed.

Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays and Thursdays.