Nordea

Expert AI Specialist to Service Fulfilment & Operations

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SeniorHybryda·GdańskFull-time·Umowa o pracę

#455077·Dodano 26 dni temu·1

Źródło: justjoin.it

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Tech Stack / Keywords

AIDevOps AWS Linux Google Cloud Docker Kubernetes

Podsumowanie oferty

This senior role involves technical ownership of AI-enabled platforms and applications within Nordea's Service Fulfilment & Operations. The specialist will design and build production-grade AI infrastructure and workflows, shape technical solutions, and guide teams on responsible AI adoption aligned with Nordea's standards. Key responsibilities include cloud and AI services management, defining observability and operational practices, and driving technical decisions in a regulated environment.

Wymagania

7 years of relevant experience in IT operations, site reliability engineering, platform engineering, or cloud infrastructure with ownership of complex production environments
Strong DevOps and operations expertise including support, maintenance, deployment, automation, and platform administration
Deep experience with cloud operations in Google Cloud; knowledge of AWS or Azure is an advantage
Advanced troubleshooting skills with ability to interpret logs, metrics, and traces to resolve complex application and infrastructure issues
Strong practical knowledge of Linux/Unix environments
Hands-on experience with CI/CD, Docker, Kubernetes, Ansible, and Git-based repository management
Experience designing, integrating, or operating AI-enabled solutions such as generative AI services, agentic workflows, or retrieval-augmented generation
Sound technical judgment in a regulated environment balancing innovation with security, resilience, governance, and maintainability
Lead-by-doing approach combining technical expertise with hands-on delivery, practical guidance, and knowledge sharing
Clear communication and stakeholder management skills with fluency in written and spoken English

Nice to have:

Experience designing or implementing AI workflows, moving AI use cases from experimentation to reliable production
Experience in 24/7 operational environments with on-call rotation participation
Experience leading resolution of complex incidents including root-cause analysis and communication with stakeholders
Experience releasing and operating new applications or platform capabilities for internal or external customers
Contributions to technical standards, architecture decisions, code or solution reviews, or mentoring within engineering communities

Obowiązki

Take technical ownership of reliable, secure, and scalable cloud and AI-enabled services, including participation in 24/7 on-call rotation for business-critical applications
Define and improve observability and operational practices such as logging, monitoring, alerting, SLOs, incident response, resilience, cost control, and production readiness, particularly on Google Cloud
Design and implement AI-enabled environments including agentic AI solutions, prompt engineering, retrieval-augmented generation, agents, and end-to-end AI workflows
Translate business and operational needs into sustainable technical solutions, identifying dependencies, risks, and improvement opportunities
Provide expert guidance to users and engineering teams, resolve complex platform issues, and support effective adoption of environments and tools
Own implementation and lifecycle of development, test, and production platforms ensuring stable, high-performing, and maintainable solutions
Drive technical decisions based on evidence, platform knowledge, and long-term value, aligning with architecture, security, and governance requirements
Act as an experienced technical partner sharing knowledge, reviewing solutions, and raising engineering quality across the team

Benefity

Contract of employment with various benefits based on location which may include private health and life insurance, learning opportunities, holiday subsidies, bonuses, and more
Hybrid working arrangement with up to 40% remote work possible
Opportunities for career development and to work with diverse, talented colleagues in a large Nordic bank
Inclusive workplace with commitment to diversity and signing of European Diversity Charters

Opieka zdrowotna

Premie

Inne informacje

Please include permit for processing personal data in CV as follows:

In accordance with GDPR (EU Regulation 2016/679), consent is given to process personal data for recruitment at Nordea Bank Abp. The personal data administrator is Nordea Bank Abp Branch in Poland. Rights to access, rectify, and delete personal data are granted. Disclosure of data required by Polish Labour Code is mandatory. Deleting personal data means resignation from recruitment. Detailed data processing information is available at Nordea website. Only selected applications will receive a reply.

Nordea

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