Accenture

Customer Success Management Analyst with Greek (SAS)

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JuniorHybryda·WarszawaFull-time

#458589·Dodano miesiąc temu·1

Źródło: Accenture

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Tech Stack / Keywords

Microsoft CloudMicrosoftGenAI

Firma i stanowisko

Accenture is a leading global professional services company helping businesses, governments, and organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services. It offers solutions across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song. Accenture employs approximately 791,000 people worldwide and serves clients in more than 120 countries, with expertise in cloud, data, AI, and industry experience.

Wymagania

Minimum 1 year of experience in inside sales, customer success, sales support, or a related commercial role.
Experience engaging with business and technical stakeholders during customer conversations.
Experience in supporting sales opportunities, including identifying and driving upselling and cross-selling activities.
Experience presenting technology solutions to customers clearly and engagingly.
Experience maintaining or updating sales pipeline data ensuring accuracy and consistency.
Full professional proficiency in Greek and English at a minimum C1 level in both.

Nice to have:

Experience working with Microsoft Cloud solutions.
Experience providing solution demonstrations or technical overviews.
Microsoft certifications.
Experience collaborating with internal sales or account teams.
Experience participating in pipeline or deal review meetings.

Obowiązki

Build relationships with key business and technical stakeholders.
Present Microsoft Cloud solutions tailored to client needs.
Support clients with demos, leveraging Microsoft existing programs.
Provide technical guidance to accelerate the sales cycle.
Identify upselling and cross-selling opportunities.
Understand client business needs and recommend suitable solutions.
Stay up to date with Microsoft technologies and market trends.
Collaborate with internal sales and account teams.
Participate in trainings and continuously develop your skills.
Contribute to achieving and exceeding sales targets.
Assess customer needs and propose best-fit Microsoft solutions.
Collaborate with Scale Seller (CLM) and Deal Acceleration Specialist (DAS).
Focus on opportunity velocity across the sales cycle.

Benefity

Hybrid work: 3 days office / 2 days home, office located in Warsaw city center.
Work on projects for international clients with opportunities for growth and feedback.
Access to continuous learning through workshops and skill-building initiatives.
Individual support from a People Lead and access to coaching sessions.
Wide training package including soft, technical, and language training, e-learning platforms, Gallup test, and GenAI training.
Employee Assistance Program providing legal, financial, and psychological consultations.
Employee share purchase plan eligibility with quarterly dividends.
Paid employee referral program.
Private medical care and life insurance.
Access to the WorkSmile platform including benefits like Multisport card.

Opieka zdrowotna

Ubezpieczenie

Karta sportowa

Dofinansowanie szkoleń

Płatny urlop

Premie

Inne informacje

Clicking apply expresses consent for personal data processing by Accenture and its group entities for recruitment purposes under GDPR. Accenture is an equal opportunity employer committed to non-discrimination based on age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other protected status under applicable law.

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