Spyrosoft

Salesforce Service Cloud Developer

35 - 40 USD/ godz./ godz.

SeniorOn-site·WrocławFull-time

#462404·Dodano 11 dni temu·11

Źródło: Spyrosoft

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Tech Stack / Keywords

Salesforce Service CloudApexSOQLLWCSalesforce FlowREST/SOAP APIsPlatform EventsCDCSAPInformatica

Podsumowanie oferty

You will develop and enhance a global Salesforce Service Cloud platform, automate customer-service processes, and integrate the platform with enterprise applications. You will work with an international team using Apex, LWC, SOQL, and Salesforce Flow.

Wymagania

At least 5 years of hands-on Salesforce development experience, including Salesforce Service Cloud.
Strong expertise in Apex, SOQL, LWC, and Salesforce Flow.
Experience building and supporting integrations using REST/SOAP APIs.
Understanding of Service Cloud capabilities, including Case Management, Service Console, and workflow automation.
Ability to translate business requirements into scalable, high-quality technical solutions.
Strong troubleshooting, communication, and stakeholder-management skills.
Comfortable working independently in a global, remote environment.
Fluent English.
Experience with Omni-Channel, Salesforce Knowledge, Entitlements, and SLA management.
Knowledge of Sales Cloud and cross-cloud Salesforce integrations.
Experience with SAP, Informatica, Platform Events, and CDC.
Familiarity with Copado, Git, and Azure DevOps.
Understanding of Salesforce security architecture, OAuth, and Connected Apps.
Salesforce certifications such as Platform Developer I/II or Service Cloud Consultant.
Experience using AI tools in day-to-day work.

Nice to have:

Exposure to Agentforce, Einstein AI, or AI-powered customer-service solutions.

Obowiązki

Develop, customize, and enhance Salesforce Service Cloud applications using Apex, LWC, SOQL, and Salesforce Flow.
Design and optimize customer-service processes, including case management, routing, escalation, and resolution.
Build and maintain integrations between Salesforce and enterprise platforms using REST/SOAP APIs, Platform Events, and CDC.
Collaborate with business and IT stakeholders to gather requirements and deliver solutions.
Support system performance, data integrity, security, testing, deployments, and ongoing platform improvements.
Participate in technical design discussions and contribute to improvements in Salesforce architecture and best practices.

Spyrosoft

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