Systems Operations Manager (M/K)

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NieokreśloneZdalnie·Ożarów Mazowiecki, MazowieckieFull-time

#464344·Dodano 3 dni temu·0

Źródło: Experis

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Tech Stack / Keywords

Windows Server Microsoft AzureVMware vSphereMicrosoft Hyper-VPowerShell TerraformBicepServiceNow ITILCMDB

Podsumowanie oferty

Leads the systems operations team responsible for the reliable, secure and cost-effective operation of the organisation’s enterprise server and compute platforms. Oversees platforms across on-premises datacentres and cloud-hosted workloads, including Windows Server and Microsoft Azure.

Wymagania

Essential:

Substantial experience in enterprise IT infrastructure operations, including senior responsibility for server and compute platforms in a multi-site or multinational environment.
Experience leading systems administrators or engineers, including workload planning, coaching and technical decision-making.
Strong practical knowledge of Windows Server, virtualisation, backup and recovery, monitoring, patching, high availability and datacentre operations.
Experience leading critical incidents, structured root-cause analysis and risk-based change implementation.
Experience governing technology lifecycles, supplier delivery and operational controls in an ITIL-aligned environment.
Clear written and verbal communication skills, including the ability to explain technical risk and service impact to business stakeholders.
English proficiency enabling effective work in an international environment.
Experience overseeing infrastructure operations supporting global and centrally managed ERP platforms, including availability, performance, capacity, resilience, disaster recovery and incident management.

Nice to have:

Bachelor’s degree in Computer Science, Information Technology or a related discipline, or equivalent professional experience.
Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft Azure Administrator, VMware VCP, ITIL 4 Foundation or recognised project-management credentials.
Experience with ServiceNow ITSM/ITOM, Azure Arc, infrastructure automation, cloud cost optimisation and enterprise compliance or audit frameworks.
Experience operating services with outsourced partners and geographically distributed teams.

Obowiązki

People leadership and operating model:

Lead, coach and develop the systems operations team, setting objectives, role expectations, skills plans and succession coverage.
Plan operational coverage, on-call arrangements and resource allocation across support, maintenance and project delivery.
Work with cloud, network, identity, security, service management, application and workplace technology teams to maintain clear ownership and hand-offs.

Server and platform operations:

Oversee administration, monitoring and optimisation of Windows Server estates across physical, virtual and cloud environments.
Own operational standards for compute, virtualisation, storage connectivity, clustering, high availability, certificate services, core infrastructure services and supporting management platforms.
Manage capacity, availability and performance, including monitoring, trend analysis and proactive remediation.
Govern server provisioning, configuration, decommissioning and asset records, aligning technical inventories, documentation and the configuration management database (CMDB).
Maintain runbooks, support procedures, architecture records, dependency maps and operational knowledge articles.

IT service management and resilience:

Lead or support major incidents affecting server and platform services, coordinating technical recovery, stakeholder updates and post-incident reviews.
Ensure Incident, Problem, Change and Request Management practices follow the organisation’s ITSM framework.
Own investigations and root-cause analysis for recurring or high-impact systems issues, tracking corrective actions through verified closure.
Define, maintain and test backup, restore and disaster recovery procedures; verify recovery objectives through exercises.
Coordinate maintenance and change activity to minimise business disruption and ensure rollback arrangements are practical and tested.

Security, patching and compliance:

Partner with Cyber Security on secure configuration baselines, privileged-access controls, vulnerability remediation and audit actions for server platforms.
Govern operating-system and platform patching, monitor compliance, manage exceptions and escalate unsupported or end-of-life technology risks.
Ensure logging, monitoring, backup and administrative activities meet internal policies and regulatory requirements.
Support security incidents and investigations by preserving system evidence, coordinating containment and restoring services safely.

Projects, automation and suppliers:

Plan and deliver server refreshes, platform upgrades, migrations, datacentre changes and cloud transformation initiatives within agreed scope, risk, cost and quality parameters.
Drive standardisation and automation using scripting and infrastructure-as-code practices.
Manage technical suppliers and managed-service partners, reviewing service quality, contractual performance, risks and remediation plans.
Contribute to infrastructure roadmaps, investment cases, forecasts and licensing decisions.

Technical scope:

Oversee Windows Server administration, Active Directory integration and supporting infrastructure services such as DNS, DHCP, PKI and file services.
Work with enterprise virtualisation and hyperconverged platforms, including VMware vSphere, Microsoft Hyper-V and/or Azure Stack HCI.
Oversee Microsoft Azure server workloads and hybrid management capabilities.
Work with enterprise backup and recovery platforms, replication, immutable or isolated recovery patterns, and disaster recovery orchestration.
Oversee monitoring, event management, log analytics, endpoint/server management, patch management and vulnerability-management tooling.
Use PowerShell and other scripting or automation technologies; infrastructure-as-code experience such as Bicep or Terraform is listed as advantageous.
Work with ITSM and CMDB platforms such as ServiceNow, including Incident, Problem, Change and Configuration Management practices.

Benefity

Private medical care.
MultiSport card.
Life insurance.
Annual bonus.
Employee Social Benefits Fund (ZFŚS).
Free psychological support and access to an employee wellbeing program.
Learning and development support, including higher education programs, professional training and certifications.
Employee referral program.

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Experis

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