TransferGo

CRM Manager

11.8k - 17k PLN11 750 - 17 000 PLN/ mies./ mies.

NieokreśloneHybryda·WarszawaFull-time

#465493·Dodano 12 dni temu·1

Źródło: TransferGo

⚠️Uwaga: ta oferta może już nie być aktualna. Sprawdź na stronie pracodawcy, czy rekrutacja jest nadal otwarta.

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Tech Stack / Keywords

BrazeCRM

Podsumowanie oferty

Define and execute the CRM strategy for TransferGo’s financial services, managing customer journeys and personalized campaigns. Use Braze to run multichannel campaigns and automated workflows, and work with product, data, and engineering teams to improve customer engagement, retention, and reactivation.

Wymagania

Experience in B2C CRM and B2C email marketing.
At least 1 year of hands-on experience using Braze, including executing email, push notification, and in-app campaigns.
Strong project management and organisational skills, attention to detail, and ability to manage several campaigns at once.
Proactive and self-starting approach.
Ability to build good working relationships with peers and stakeholders.
Reliability, thoroughness, and ability to take ownership of projects.

Nice to have:

Experience working for app-first companies.
Experience working for multi-language or multi-country companies.

Obowiązki

Define and execute the CRM strategy based on customers’ lifetime moments and product journeys.
Deploy segmented marketing campaigns across multiple channels.
Build, manage, and improve automated workflows using the CRM system.
Align with data, product, engineering, third-party, and marketing teams on segmentation, models, and classifications used in CRM marketing.
Work with the Product team to improve user experience and reactivation rates.
Analyse and report on campaigns to support customer reactivation.
Manage and segment the database.
Define, monitor, and report on KPIs for customer engagement programmes, and communicate performance to different audiences.
Drive customer lifecycle strategies to improve retention and reactivation rates and increase personalisation across existing campaigns.
Become an expert in Braze and any subsequent solution investments.
Identify CRM trends, best practices, and new ideas.

Benefity

Generous holiday allowance.
Healthcare insurance.
Wellbeing package from day one.
Annual development budget of €1,000.
Regular in-person events.

Płatne święta

Ubezpieczenie

Dofinansowanie szkoleń

Spotkania integracyjne

TransferGo

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