Capgemini

Junior Finance Problem Resolution Specialist (with Swedish)

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InternHybryda·KatowiceFull-time

#469184·Dodano 7 dni temu·0

Źródło: Capgemini

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Tech Stack / Keywords

SLAExcelGenAI

Podsumowanie oferty

The Junior Finance Problem Resolution Specialist reviews incoming cases and resolves operational, process-related, and transactional issues. The role supports finance operations by identifying causes, coordinating with internal teams, and meeting service-level targets.

Wymagania

Fluent Swedish (B2/C1 level or higher) and good command of English.
Strong analytical thinking and problem-resolution skills.
High attention to detail and the ability to manage priorities effectively.
Customer-oriented approach and clear communication skills.
Ability to perform well in a dynamic, fast-moving environment.
Team-oriented mindset and readiness to support colleagues.
Strong organizational and time-management capabilities.

Nice to have:

Previous experience in customer support, operations, or process administration.

Obowiązki

Review and resolve operational, process-related, and transactional issues.
Assess incoming cases to determine the source of problems.
Complete assigned activities within agreed service-level targets.
Follow established processes, policies, and operational procedures.
Work with internal teams on more complex requests.
Escalate unresolved matters and track them through to completion.
Contribute to continuous improvement and knowledge-sharing activities.
Prepare and maintain accurate records, documentation, and reports.

Benefity

Private medical care with Medicover, with additional packages available on preferential terms.
Life insurance.
More than 40 options on the NAIS benefits platform, including Netflix, Spotify, and Sports Card.
Home-office package including a laptop, monitor, and chair.
Buddy Programs for early support and learning alongside colleagues.
Access to more than 70 training tracks with certification opportunities on the NEXT platform.
Free access to the Education First language platform, TED Talks, and Udemy Business materials and trainings.

Opieka zdrowotna

Ubezpieczenie

Karta sportowa

Dodatkowe benefity

Capgemini

780 aktywnych ofert

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