airSlate

Senior Email Operations Manager

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SeniorZdalnieFull-time

#469641·Dodano miesiąc temu·1

Źródło: airSlate

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Tech Stack / Keywords

airEMLBrazeKlaviyoIterableMarketoHubSpotgenerative AIpredictive modelsattribution modelsdata warehouse

Podsumowanie oferty

Own email-channel revenue and lifecycle strategy across airSlate products, including email and push programs, segmentation, and attribution. Lead three email marketing specialists and coordinate lifecycle programs end-to-end within airEML.

Wymagania

5+ years in email marketing as a senior contributor or leader, retention marketing, or lifecycle marketing with an email focus; B2C or B2B SaaS/subscription products at scale preferred.
Proven end-to-end ownership of an email and/or retention/lifecycle program, including strategy, journey design, segmentation logic, and KPI ownership.
Familiarity with attribution models, including how attribution windows affect reported email performance and how to navigate model transitions.
Experience using behavioral data and predictive models for segmentation, such as churn scoring or lifecycle-stage classification.
Hands-on experience with a major marketing automation or email platform: Braze, Klaviyo, Iterable, Marketo, HubSpot, or an internal equivalent.
Track record of cross-functional collaboration with Product and Data Science teams.
Strategic thinking at the program level, not only the campaign level.
Strong analytical skills, including comfort with dashboards and data-warehouse-sourced data, and the ability to derive lifecycle insights independently.
Understanding of email deliverability and list health at scale (100K+ subscriber base).
Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.
Upper-Intermediate (B2) or higher English, written and spoken.

Nice to have:

Experience in a multi-product or multi-brand environment.

Obowiązki

Strategic:

Own email-channel-attributed revenue as a business outcome and set how email contributes to LTV, retention, and expansion across airSlate products.
Define email and push notification strategy in line with product and marketing strategies.
Lead churn-prevention and win-back initiatives across email and push notifications as coordinated, signal-driven programs.
Set the email roadmap for 2026 and beyond by auditing existing programs, identifying gaps and quick wins, and prioritizing initiatives across three products against attributed revenue targets.
Define how email fits within multichannel orchestration, including boundaries and handoffs with in-product messaging and other channels.

Data & use of data:

Translate behavioral signals, predictive churn scores, and lifecycle-stage classifications into segmentation logic and program triggers.
Define data requirements for email programs, including user signals, cohort definitions, and event triggers needed from the data engineering team, and own those requests.
Own the team's contribution to the revenue attribution model; partner with data teams to define lifecycle-stage KPIs and validate email credit under the new attribution framework.
Own email dashboards with the data team and align them with lifecycle dashboards so attribution reporting reflects email's contribution to revenue at each funnel stage.
Use generative and agentic AI tooling to drive personalization and automation at scale across a large, multi-product subscriber base.

Operational:

Manage and develop three email marketing specialists, set priorities, coach on execution quality, and connect daily work to strategic lifecycle goals.
Coordinate with the email development team, data team, demand gen, and product stakeholders to deliver lifecycle programs end-to-end within airEML.
Maintain and evolve automated email journeys across all four products, with authority to rebuild or retire programs where data supports it.
Ensure email deliverability and list health at scale across a large, multi-product subscriber base.

Benefity

Performance-based bonus system and stock options.
Courses, conferences, and access to learning resources.
Health coverage, wellness programmes, and access to fitness options, with benefits tailored to each country.
Quarterly company-wide Mental Health Days when everyone takes time off.
Flexibility for parents, an airSlate Junior Club for kids, and company-wide family days.

Premie

Udziały pracownicze

Inne informacje

You can work from an office in the United States, Poland, Romania, or Ukraine, or remotely from many countries.

airSlate

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