Senior Salesforce Business Analyst

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SeniorZdalnie·KrakówFull-time

#470139·Dodano 6 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

Business AnalysisRequirements analysisStakeholder ManagementSalesforceSales CloudUser StoriesFunctional documentationProcess MappingService CloudCommunity Cloud

Podsumowanie oferty

The Senior Salesforce Business Analyst translates business requirements into actionable solutions and leads discovery sessions across Salesforce implementation projects. The role includes managing stakeholder engagement and documenting requirements, user stories, processes, and solutions.

Wymagania

Proficiency in translating business requirements into user stories and functional documentation.
Experience leading discovery sessions and documenting requirements, including user stories, flows, rules, and processes.
Stakeholder management skills, including communicating expectations, risks, and change impacts.
Understanding of requirements traceability and reuse planning, considering regulatory requirements and business rules.
Familiarity with Salesforce and issue tracking systems for independent research and documentation.
Ability to present solutions to technical and non-technical audiences.
Ability to write technical and functional documentation and communicate daily in English with senior client stakeholders.

Nice to have:

Background in CPQ.
Experience identifying business opportunities.

Obowiązki

Translate business requirements and approve user stories according to the client’s Definition of Ready.
Determine a BA approach, gain stakeholder and team buy-in, and measure its effectiveness.
Work toward deliverable goals and objectives.
Update functional documentation, including Functional Design Documents and User Guides, by gathering information from requirement documents, user guides, Salesforce, and issue tracking systems.
Lead discovery sessions for new requirements and document user stories, flows, rules, and processes.
Plan requirements reuse, considering regulatory requirements, business rules, and business processes.
Communicate risks and change impacts, and provide options to manage and mitigate them.
Present solutions to appropriate audiences, explain changes to processes and ways of working, and explain why a system, process, or capability change is needed.
Manage stakeholder expectations and engagement throughout the project lifecycle.
Trace solution requirements backwards and forwards and organize traceability.
Build trust with stakeholders and protect the team’s reputation.
Track, communicate, and proactively follow up on issues in priority order.

Benefity

Career development programs, mentoring, soft skills, and well-being programs.
Certifications in Anthropic, Gemini, GCP, Azure, and AWS.
English classes.
Employee Stock Purchase Plan with a 15% discount.
Benefits package including health insurance, multisport, and shopping vouchers.
Referral bonuses up to $2,000.
Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee.
Corporate, social, and well-being events.
Business-driven relocation opportunities.
Benefits listed in the offer are available to employees only.

Kursy językowe

Udziały pracownicze

Ubezpieczenie

Karta sportowa

Premie

Darmowe przekąski

Napoje w biurze

Spotkania integracyjne

Inne informacje

Remote work is available within Poland.
The offer provides the opportunity to work abroad for up to 60 days annually.

EPAM Systems

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