Business Analyst Data Intelligence Platforms (m/w/d)

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SeniorHybryda·StuttgartFull-time

#471331·Dodano 6 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

AdvisoryService Level Agreement (SLA)OperationsHandover ActivitiesService ManagementTeam DevelopmentTransition ManagementMicrosoft PlatformStakeholder ManagementGovernance

Podsumowanie oferty

The Senior SME supports the transition of Managed Teams and Managed Services into stable delivery operations. The role combines delivery governance, transition management and expertise in Data & Intelligence Platforms, supporting customers from opportunity qualification through operational service delivery.

Wymagania

8+ years of experience in Service Delivery, Managed Services, Operations or Data Platforms.
Experience with enterprise-scale data and analytics environments.
Strong governance, reporting and stakeholder management capabilities.
Experience designing and operating service models.
Strong analytical and organisational skills.
Successful service transitions.
Governance compliance and SLA performance.
Growth of Data & Intelligence service capabilities.
Delivery quality and service stability.
Fluent German and English.

Obowiązki

Transition & Service Readiness

Support transition planning for new Managed Team and Managed Service engagements.
Define operational readiness criteria and delivery controls.
Identify risks, dependencies and mitigation plans.
Coordinate handover activities between sales, delivery and customer organisations.

Delivery Governance

Design governance structures and service management frameworks.
Define reporting concepts, KPIs and service performance mechanisms.
Support governance boards, service reviews and steering meetings.
Contribute to continuous service improvement initiatives.

Data & Intelligence Platforms Advisory

Provide subject matter expertise in data platform and analytics environments.
Support customers in establishing scalable delivery models for data and intelligence services.
Contribute to platform governance and operational models.
Support service opportunities in data, analytics and intelligence-related domains.

Practice Development

Develop reusable delivery and governance standards.
Contribute to delivery methodologies and templates.
Support knowledge sharing across Business Units and delivery organisations.
Strengthen Practice capabilities within data-driven service environments.

emagine

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