Junior IT & Administration Coordinator / Assistant

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NieokreśloneZdalnie·WarszawaFull-time

#471708·Dodano 5 dni temu·2

Źródło: 1GLOBAL

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Tech Stack / Keywords

WindowsMicrosoft 365OutlookTeamsOneDriveTCP/IPDNSDHCPWi-FiLAN

Podsumowanie oferty

Provide hands-on IT support for staff and coordinate day-to-day office facilities. Prepare and deploy equipment, resolve common technical issues, and keep the office stocked and in good repair.

Wymagania

Must Have

Fluent English and Polish, both written and spoken.
Experience in office administration, facilities, or a similar hands-on role.
Well organised, able to juggle IT requests with day-to-day office tasks.
Friendly and approachable, with good communication skills when dealing with staff and contractors.
Hands-on experience in IT support, including installation, configuration and troubleshooting of laptops, printers and other office IT equipment.
Good knowledge of Windows operating systems and Microsoft 365 (Outlook, Teams, OneDrive).
Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi and LAN) and ability to troubleshoot connectivity issues.
Familiarity with user account management, access permissions and IT security practices.
Ability to independently diagnose and resolve common hardware, software and network issues.
Experience with IT ticketing systems and incident management.
Strong organisational, problem-solving and communication skills.
Ability to handle company IT equipment and confidential information securely.

Nice to Have:

Previous experience in an IT support or service desk role.
Experience using an IT ticketing system.
Familiarity with meeting room audiovisual systems or Microsoft Teams Rooms.
Experience working with office suppliers, cleaners and maintenance contractors.
First Aid or Fire Warden training, or willingness to complete it.

Obowiązki

IT Support

Serve as the first on-site contact for staff IT support, resolving day-to-day issues and escalating more complex problems to the IT team.
Prepare and deploy laptops, monitors, docking stations and peripherals, including unboxing, configuration and setup, ensuring all equipment is ready for immediate use.
Collect IT equipment from leavers and ensure proper handling and storage.
Provide hands-on technical support, including troubleshooting devices, resolving connectivity issues and configuring equipment.
Monitor office Wi-Fi and network connectivity, diagnosing and resolving issues to minimise disruption.
Maintain office printers, replace toner, clear paper jams and resolve common faults.
Test and troubleshoot meeting room audiovisual equipment, resolving technical issues before and during meetings.
Maintain an accurate inventory of IT equipment, including serial numbers and equipment assignments.
Deliver IT and workplace inductions to new employees, including equipment setup and access to essential systems.

Facilities

Maintain a clean, tidy and welcoming office, including kitchens, meeting rooms and shared areas.
Monitor and restock office supplies, kitchen supplies and consumables, placing orders within agreed budgets.
Report building faults and arrange repairs with the landlord, building management or contractors.
Act as the main point of contact for cleaners and facilities contractors, checking work is completed to standard and following up on issues.
Receive deliveries and post and arrange couriers when needed.
Obtain quotes, raise purchase requests and check invoices for office services.
Coordinate visitor and contractor sign-in, issue access passes and ensure they are returned on departure.
Report any health and safety hazards or security concerns promptly.
Provide DSE assessments of employee workstations.

Benefity

Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
Work alongside industry experts to enhance your skills and knowledge.

1GLOBAL

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