Delivery Assurance Manager

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C-Level / ManagerHybryda·SzczecinFull-time·Umowa o pracę

#471809·Dodano 5 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

Project ManagementLeadershipITIL

Podsumowanie oferty

Lead the Delivery Assurance team and define frameworks that ensure quality, compliance, and smooth transition of DD&IT deliveries into production. The role covers test management and validation, transition, release, and change management, with processes aligned to ITIL practices.

Wymagania

Master’s degree in Information Technology, Business Administration, or a related field.
At least 3 years of international leadership experience in IT service or delivery assurance.
Experience working in a medical or pharmaceutical IT environment.
Proven track record in managing compliance, transition, and release processes.
Strong understanding of test management, transition, release planning, and change management.
Professional English is required.
Knowledge of ITIL frameworks and service lifecycle management.
Strong leadership and stakeholder management skills, enabling collaboration across DD&IT, business functions, and external partners.
Ability to define and implement change management processes.
Ability to translate quality and compliance requirements into pragmatic solutions.
Structured and analytical approach to complex delivery assurance challenges.
Service-oriented mindset, with a focus on business value and operational excellence.
Strong cross-functional collaboration skills, including working effectively with external vendors.

Nice to have:

Experience with IT compliance requirements and digital solutions within regulated environments.
Experience with digital transformation and/or DevOps practices.
Familiarity with the Technology Business Management (TBM) model.

Obowiązki

Lead and develop the Delivery Assurance team of nine colleagues, setting clear direction and promoting a service-oriented mindset.
Maintain, direct, and strengthen the IT test and validation framework to ensure consistent delivery quality and agreed quality standards.
Oversee and optimize transition processes for smoother handover of global IT services into operations.
Ensure compliance and documentation integrity of IT deliveries, including those supporting medico-related digital products.
Own and optimize change and release management processes in alignment with ITIL practices.
Own and optimize IT vendor management, ensuring compliance with relevant quality standards.
Lead release planning and communication across DD&IT and business stakeholders.
Maintain audit readiness and support audit-related activities within the area of responsibility.
Define and drive the roadmap for continuous improvement of Delivery Assurance practices, aligned with DD&IT strategic priorities.
Promote a service-oriented mindset across the Delivery Assurance function.

Benefity

Flexible working hours, Monday to Friday.
Internal training available through CPBC Academy.
Company events.
Sports card.
Private medical care.
Restaurant card.
Holiday bonus and occasional cards.
Coffee and fresh fruit.
Transportation co-funding.

Elastyczne godziny

Szkolenia wewnętrzne

Spotkania integracyjne

Karta sportowa

Opieka zdrowotna

Premie

Napoje w biurze

Darmowe przekąski

Inne informacje

Apply online with a CV in English.
Applications are reviewed continuously, and selected candidates are invited to the next stage. The offer will close once a suitable candidate is found.

Coloplast Business Centre

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