Danish Speaking Solutions Consultant - Work In Sofia, Bulgaria

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NieokreśloneZdalnie·SofiaFull-time

#472334·Dodano 2 dni temu·0

Źródło: Recruitment By Ierotheos

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Tech Stack / Keywords

CRM

Podsumowanie oferty

As a Danish-speaking Solutions Consultant, you will provide omnichannel support to Danish-speaking clients in the Customer Support Services sector. You will resolve inquiries and document interactions in CRM systems while collaborating with international teams.

Wymagania

Native or fluent Danish, spoken and written.
Valid EU passport.
Previous experience in the Customer Support Services industry is highly valued.
Strong digital literacy and the ability to navigate complex software systems.
Excellent communication skills and a passion for helping others in a professional, service-oriented environment.
Eagerness to embrace new challenges through relocation and professional growth.

Obowiązki

Deliver omnichannel support to Danish-speaking clients in the Customer Support Services sector.
Resolve complex inquiries and act as a trusted advisor to support customer satisfaction.
Maintain an understanding of service protocols and product knowledge to provide accurate, efficient solutions.
Document interactions in CRM systems to maintain data integrity and support service improvement.
Collaborate with international teams to share insights and improve service delivery processes.
Meet and exceed performance indicators and quality benchmarks.
Identify and escalate technical or systemic issues to the appropriate internal departments.

Benefity

Fully paid relocation package, including flight, transfer, and hotel.
Free relocation concierge support with documentation, accommodation, and settling in.
Monthly performance bonus linked to individual and team targets.
Professional career progression within the global Customer Support Services industry.

Pakiet relokacyjny

Premie

Inne informacje

A valid EU passport is required.
The role is in Bulgaria and involves relocation.
Apply by submitting your CV.

Recruitment By Ierotheos

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