Unified Communication Engineer (AudioCodes / Teams Voice))

Brak informacji o wynagrodzeniu

MidHybryda·KrakówFull-time·Umowa o pracę

#472558·Dodano 2 dni temu·3

Źródło: justjoin.it

Aplikuj teraz

Tech Stack / Keywords

SIP protocolAudiocodes SBC and MPDirect RoutingMS Teams VoiceMicrosoft 365Webex CloudPower BIPowerautomateMoyobiNimbus

Podsumowanie oferty

As part of the M365 & Voice Squad, you will design, implement, and manage unified communications for voice and video. The role focuses on Microsoft 365 and Microsoft Teams Voice, including collaboration with business stakeholders, Cyber Security, and Infrastructure teams.

Wymagania

Experience with Microsoft 365, especially MS Teams Voice; certification is a plus.
Good knowledge of Direct Routing, MS Teams meetings and conferencing, AudioCodes SBC and MP, SIP protocol, and Microsoft Teams Rooms.
Familiarity with or experience in several of these technologies: NICE NTR-X, Nimbus, Moyobi, Power BI, Power Automate, and Webex Cloud.
Ability to monitor and troubleshoot Microsoft 365 issues.

Nice to have:

Knowledge of ITIL principles.
Knowledge of Agile methodology.
Programming experience, including PowerShell scripting, and experience with Exchange Online.

Obowiązki

Design, implement, and manage unified communications for voice and video.
Provide expertise in Microsoft Teams Voice calling, meetings, and conferencing.
Resolve incidents and perform root cause analysis to improve reliability.
Support configuration changes, migrations, and small-scale projects, such as number provisioning and routing fixes.
Perform advanced troubleshooting for collaboration solutions.
Maintain and update documentation, including designs, configurations, standards, and training materials.
Collaborate on technology assessments and suggest improvements.
Work with business stakeholders, Cyber Security, and Infrastructure teams to support the performance, security, and compliance of the Microsoft 365 environment.

Benefity

Join a learning and development environment with an emphasis on knowledge sharing and training.

Euroclear

19 aktywnych ofert

Zobacz wszystkie oferty

Aplikuj teraz