Senior / Business Risk Manager - BCCM&R: Capability Development

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SeniorHybryda·GdańskFull-time

#472606·Dodano 2 dni temu·0

Źródło: Nordea

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Tech Stack / Keywords

Power BIMicrosoft TeamsCamtasiaExcelPowerPointLearning Requester

Podsumowanie oferty

Develop and embed business continuity, crisis management and organizational resilience capabilities across Nordea as part of the BCCM&R Capability Development program. The role connects stakeholder needs, processes, learning solutions and implementation, using tools including Power BI, Microsoft Teams and Camtasia.

Wymagania

Graduate degree and/or relevant professional or consultancy experience in business continuity management, crisis management, IT continuity management, minimum viable bank, civil preparedness and/or organizational resilience.
Experience developing and implementing capability, training, awareness or change solutions across a complex organization.
Ability to align diverse stakeholders, navigate dependencies and collaborate across parallel programs, initiatives and functions.
Experience planning and driving process improvements, translating identified needs or pain points into practical and sustainable solutions.
Ability to take an end-to-end perspective and connect strategy, governance, processes, roles, tools, learning activities and outcomes.
Experience working with senior leaders in a functional, advisory or strategic capacity.
Strong proficiency with Microsoft products, including Power BI, Excel, PowerPoint and Microsoft Teams.
Fluent English with strong oral, written, facilitation and presentation skills.

Nice to have:

Experience with process mapping, value-stream mapping, service design or developing end-to-end operating processes.
Experience in a regulated company, preferably within financial services.
Experience with business continuity, crisis response management or related resilience disciplines.
Experience with video editing, digital learning and/or gamification.
A relevant professional certification in business continuity management, process improvement, change management or a related discipline.
Adaptability, curiosity, collaboration, structured and pragmatic working, initiative, critical thinking, and the ability to work independently and as part of a team while managing competing priorities.

Obowiązki

Develop the end-to-end capability-development approach, from identifying business and stakeholder needs through design, implementation, adoption, evaluation and continuous improvement.
Align with key stakeholders and parallel programs and initiatives, ensuring dependencies, priorities, timelines and changes are understood and reflected in the capability roadmap.
Map current processes and value streams to identify gaps, overlaps, handover risks and improvement opportunities.
Plan, develop and embed process improvements that simplify ways of working, strengthen governance and controls, and keep the capability adaptable to changing needs.
Create and facilitate training, awareness and knowledge-sharing activities for Group BCCM&R and relevant stakeholders.
Embed learning for BCCM&R key stakeholders to support consistent understanding and application of methodologies, roles and responsibilities.
Develop an assessment and certification approach within the training and awareness program.
Design, maintain and communicate an integrated roadmap for capability development, training and awareness.
Work with Nordea Learning and other partners to prepare and update the training release calendar and coordinate implementation activities.
Establish feedback loops and use qualitative and quantitative insights to evaluate effectiveness, identify emerging needs and prioritize improvements.
Advise stakeholders and bring business continuity, crisis management and resilience perspectives into capability-development activities.
Promote the value of BCCM&R roles and responsibilities and support stakeholder commitment, adoption and sustainable ways of working.
Improve, standardize and streamline approaches using learning, collaboration, automation and reporting tools, including Microsoft Teams, Camtasia, Power BI, Learning Requester and other Microsoft tools.

Nordea

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