Global System Administrator - Claims Client Experience

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MidHybryda·KrakówFull-time·Umowa o pracę

#472820·Dodano 2 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

SaaSUser ManagementAdministration

Podsumowanie oferty

Configure and support Aon’s global client-facing claims portal, helping provide a consistent experience for client users and internal collaborators. The role covers client onboarding, access management, digital claim reporting workflows, and portal improvements.

Wymagania

3–7 years of experience in system administration, onboarding or implementation support, client support, or operations coordination, ideally with web-based or SaaS applications.
Strong experience with user administration and role-based access management, plus problem-solving skills for configuration and access issues.
Organizational, communication, and stakeholder management skills, including the ability to manage multiple requests and priorities in a fast-paced, global environment.
Attention to detail and documentation quality, with proficiency in Microsoft Office and collaboration tools such as Microsoft Teams and SharePoint.
Experience in insurance, claims, risk management, or professional services, and familiarity with integrations, reporting, or analytics tools would be an advantage.

Obowiązki

Review and complete client onboarding requests for client-facing claim sites within agreed SLA timelines.
Configure and maintain client environments, entities, user groups, and role-based permissions to ensure accurate access and data visibility.
Set up digital claim reporting workflows, upload key documentation, and validate integrations and data feeds with technical and claims teams.
Manage user access requests, troubleshoot login and permission issues, and apply security and privacy controls in line with Aon standards.
Maintain onboarding trackers and configuration documentation, monitor usage and tickets, and contribute to process and platform improvements.

Benefity

Gain exposure to digital claim reporting, analytics, document management, and data-driven capabilities.
Opportunities to contribute to digital transformation initiatives and grow into broader claims technology, operations, or client solutions roles.

Aon Sp. z o.o.

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