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Salesforce Customer Data Consultant

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SeniorOn-site·KatowiceFull-time

#473196·Dodano 26 dni temu·1

Źródło: Reply Polska

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Tech Stack / Keywords

Salesforce Data 360CDPTableauSalesforce CRM AnalyticsSalesforce Marketing Cloud NextSalesforce Marketing Cloud EngagementSalesforce Marketing Cloud Account EngagementSalesforce PersonalizationMarketing Cloud Intelligenceidentity resolution

Podsumowanie oferty

As a Salesforce Customer Data Consultant, you will design and deliver customer data solutions with clients and project teams. The role focuses on customer data platforms, unified customer profiles, data modelling, and analytics and activation capabilities, including Salesforce Data 360.

Wymagania

Solid experience or strong hands-on interest in customer data projects, with the ability to discuss delivery challenges, design decisions, and trade-offs.
Good understanding of customer data platform concepts, especially identity resolution, unified customer profiles, segmentation, and customer data modelling.
Experience with or strong interest in Salesforce Data 360.
Good understanding of CDP use cases in marketing automation and customer engagement.
Hands-on experience in data modelling and data integration, ideally focused on unified customer profile design.
Strong communication and consulting skills, confidence in client-facing environments, and the ability to translate business needs into practical solution approaches.
A balanced technical and business mindset, with flexibility to contribute across a broader range of tasks depending on project and client needs.
Curiosity, strong customer focus, and the ability to work effectively across cross-functional teams.
Good communication in English and Polish.

Nice to have:

Experience with Tableau and/or Salesforce CRM Analytics.
Exposure to Salesforce Marketing Cloud Next, Salesforce Marketing Cloud Engagement, Salesforce Marketing Cloud Account Engagement, Salesforce Personalization, and Marketing Cloud Intelligence.
German is a plus.

Obowiązki

Design and implement customer data solutions, including data modelling, integration, testing, and deployment.
Support the definition and evolution of unified customer profiles and customer data models in line with business and activation needs.
Support solution shaping, client workshops, and cross-functional delivery activities.
Contribute to customer data platform initiatives, including Salesforce Data 360 and related Salesforce capabilities.
Collaborate with technical and business teams to translate client needs into practical and scalable solutions.
Support analytics and insight-related use cases connected to customer data, segmentation, and activation.
Participate in occasional on-site customer activities when required.

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