German Speaking iRobot Support Specialist - Work In Sofia, Bulgaria

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NieokreśloneZdalnie·SofiaFull-time

#473261·Dodano wczoraj·0

Źródło: Recruitment By Ierotheos

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Tech Stack / Keywords

iRobot

Podsumowanie oferty

Provide technical support for iRobot consumer electronics to customers across DACH markets. Troubleshoot device issues and advise customers on product features, maintenance, and use.

Wymagania

Native or fluent German, spoken and written.
Proven interest in consumer electronics and technical problem-solving.
Strong communication skills focused on customer support.
Commitment to professional development and achieving performance targets.

Obowiązki

Provide technical support for consumer electronics products via phone, email, and chat.
Troubleshoot hardware and software issues for iRobot devices.
Maintain records of customer interactions to support improvement of support protocols.
Educate customers on product features, maintenance, and optimal device usage.
Address technical inquiries and collaborate with internal teams to resolve complex cases and escalate product-specific issues.
Stay updated on consumer electronics market trends and iRobot product releases.

Benefity

Fully paid training.
Health insurance.
Fully paid relocation package, including flight, transfer, and hotel.
Relocation concierge support with documentation, accommodation, and settling in.
Monthly performance bonus.

Pakiet relokacyjny

Opieka zdrowotna

Premie

Inne informacje

A valid EU passport is mandatory.
Relocation to Sofia, Bulgaria is required.

Recruitment By Ierotheos

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