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IT Business Relationship Manager (M/F/D)

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MidHybryda·WarszawaFull-time·Umowa o pracę

#473388·Dodano 11 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

IT IntegrationsContract Logistics business processescustomer tender processesmanaging business requirements

Podsumowanie oferty

As an IT Business Relationship Manager, you will connect Contract Logistics business teams with IT, translating business needs into requirements and supporting their prioritization and delivery. The role also covers customer tender support and coordination with business, operations, and IT stakeholders.

Wymagania

Bachelor’s or Master’s degree in Information Technology, Computer Science, Supply Chain Management, or a related field, or equivalent professional experience.
Minimum 3 years of experience managing business requirements.
Experience supporting or managing customer tender processes.
Good understanding of IT solution delivery processes.
Strong understanding of Contract Logistics business processes.
Solid knowledge of IT demand and portfolio management frameworks.
Ability to understand, interpret, and evaluate both business and IT requirements.
Familiarity with IT integrations, enterprise applications, and data flows.
Fluent spoken and written English.
Excellent communication, presentation, and stakeholder management skills.
Strong analytical, problem-solving, and strategic thinking abilities.
Ability to negotiate, manage expectations, and align stakeholders with different priorities.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Good knowledge of Microsoft Office, including MS Project, Excel, Word, and PowerPoint.

Nice to have:

Relevant professional or IT certifications.
Experience with Warehouse Management Systems (WMS), particularly Blue Yonder.
Knowledge of EDI and SQL.
Experience working with Atlassian Jira.
Experience with Agile and Waterfall environments.
Experience working with international and remote teams.
Experience communicating and presenting to senior management.
Knowledge of the logistics market.

Obowiązki

As an IT Business Relationship Manager, you will:

Act as a strategic partner and trusted advisor for business stakeholders within Contract Logistics.
Serve as a key interface between Contract Logistics business teams and IT.
Understand, capture, and structure business needs and translate them into clear IT requirements.
Manage the demand lifecycle from initial intake through evaluation, prioritization, planning, and handover to IT delivery teams.
Evaluate IT demands based on business value, feasibility, cost, risks, and strategic relevance.
Facilitate alignment between business functions, operations, and IT teams and manage stakeholder expectations.
Support customer engagements and tender processes by providing IT-related expertise.
Coordinate customer and business escalations related to Contract Logistics IT.
Maintain transparency across the IT demand pipeline, portfolio status, priorities, and decision-making.
Maintain documentation related to the IT landscape for assigned business areas.
Coordinate additional IT requests, including inbound assessments and changes to legacy solutions.
Ensure delivered solutions meet agreed business requirements and use stakeholder feedback to improve the requirements intake process.
Monitor solution adoption, business value realization, and relevant KPIs after implementation.
Identify opportunities to standardize, streamline, and optimize IT processes and solutions.
Recommend improvements to demand management processes, tools, and templates.

Benefity

Training and development programs and access to an e-learning platform.
Onboarding program with support from a dedicated Buddy.
Participation in an annual, company-wide integration event.
Opportunities for growth through an internal program.
Sharing the costs of sports activities; corporate gym and sports team.
Private medical care.
Sharing the costs of foreign language classes.
Sharing the costs of professional training and courses.
Life insurance.
Integration events.
Parking space for employees.
Bicycle parking.
Extra social benefits, holiday funds, and Christmas gifts.
Employee referral program and charity initiatives.
Yoga in the office.

Karta sportowa

Opieka zdrowotna

Kursy językowe

Dofinansowanie szkoleń

Ubezpieczenie

Spotkania integracyjne

Parking dla aut

Parking dla rowerów

Inne informacje

Willingness to travel to client sites and company locations when required.
After saving your profile, click “Apply” to complete your application.

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