Senior Calypso Support Analyst (Relocation to Sweden)

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SeniorHybryda·WrocławFull-time

#473735·Dodano wczoraj·0

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Tech Stack / Keywords

CalypsoSQLTroubleshootingIncident managementJava Oraclemonitoring

Podsumowanie oferty

The Senior Calypso Support Analyst provides day-to-day production support for the Calypso trading and risk platform, resolving issues across trading, risk, settlements and accounting. The role combines functional support for trade lifecycle workflows with technical investigation using SQL, Oracle, Sybase and Java.

Wymagania

A minimum of 3 years of experience as a Calypso Support Analyst.
Hands-on Calypso application knowledge.
Experience with incident and problem management.
Excellent stakeholder management skills.

Obowiązki

Provide production support for the Calypso platform across trading, risk, settlements and accounting modules.
Monitor batch jobs, scheduled tasks, interfaces and system health via Calypso Scheduler and monitoring tools.
Investigate and resolve incidents raised by business users within agreed SLAs.
Triage issues, perform root cause analysis and escalate complex problems to support or development teams.
Support users across trade capture, confirmations, settlements, cash management and reporting workflows.
Assist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L, risk and position reconciliation.
Troubleshoot pricing, valuation and market data issues in coordination with quants and market data teams.
Support asset classes such as FX, Rates, Credit, MM and Derivatives, as applicable.
Write and execute SQL queries (Oracle/Sybase) to investigate data issues.
Review and interpret Calypso logs, engine outputs and Java stack traces.
Support interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL and risk engines).
Assist with deployments, patch installations, environment refreshes and user access management.
Mentor and support junior resources as a senior team member.

Inne informacje

Open to relocation/business travel.

EPAM Systems

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