Senior Calypso Support Analyst (Relocation to Sweden)

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SeniorHybryda·KatowiceFull-time

#473742·Dodano wczoraj·0

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Tech Stack / Keywords

CalypsoCalypso SchedulerStakeholder ManagementSQL OracleIncident managementSybase

Podsumowanie oferty

Provide day-to-day application support for the Calypso trading and risk platform, ensuring system stability and timely issue resolution. The role covers trade lifecycle workflows across asset classes and involves collaboration with front, middle and back office teams.

Wymagania

At least 3 years of experience as a Calypso Support Analyst.
Hands-on knowledge of the Calypso application.
Experience with incident and problem management.
Excellent stakeholder management skills.

Obowiązki

Provide production support for the Calypso platform across trading, risk, settlements and accounting modules.
Monitor batch jobs, scheduled tasks, interfaces and system health using Calypso Scheduler and monitoring tools.
Investigate and resolve incidents raised by business users within agreed SLAs.
Triage issues, perform root cause analysis and escalate complex problems to support or development teams.
Support users across trade capture, confirmations, settlements, cash management and reporting workflows.
Assist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L, risk and position reconciliation.
Troubleshoot pricing, valuation and market data issues with quants and market data teams.
Support asset classes such as FX, Rates, Credit, MM and Derivatives, as applicable.
Write and execute SQL queries using Oracle or Sybase to investigate data issues.
Review and interpret Calypso logs, engine outputs and Java stack traces.
Support interface issues involving upstream and downstream systems, such as Murex, Swift, GL and risk engines.
Assist with deployments, patch installations, environment refreshes and user access management.
Mentor and support junior resources as a senior team member.

Inne informacje

Open to relocation to Sweden and business travel.

EPAM Systems

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