Senior Calypso Support Analyst (Relocation to Sweden)

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SeniorHybryda·ŁódźFull-time

#473748·Dodano wczoraj·0

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Tech Stack / Keywords

CalypsoSQLIncident managementTroubleshootingOracle Java

Podsumowanie oferty

Calypso Support Analyst provides day-to-day application support for the Calypso trading and risk platform, ensuring system stability and timely issue resolution. The role supports trade lifecycle processes across asset classes and collaborates with front-office, middle-office, back-office, and technology teams.

Wymagania

Requirements

At least 3 years of experience as a Calypso Support Analyst.
Hands-on Calypso application knowledge.
Experience with incident and problem management.
Excellent stakeholder management skills.

Obowiązki

Responsibilities

Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules.
Monitor batch jobs, scheduled tasks, interfaces, and system health via Calypso Scheduler and monitoring tools.
Investigate and resolve incidents raised by business users within agreed SLAs.
Triage issues, perform root cause analysis, and escalate complex problems to support or development teams.
Support users across trade capture, confirmations, settlements, cash management, and reporting workflows.
Assist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L, risk, and position reconciliation.
Troubleshoot pricing, valuation, and market data issues in coordination with quants and market data teams.
Support asset classes such as FX, Rates, Credit, MM, and Derivatives, as applicable.
Write and execute SQL queries (Oracle/Sybase) to investigate data issues.
Review and interpret Calypso logs, engine outputs, and Java stack traces.
Support interface issues involving upstream/downstream systems, such as Murex, Swift, GL, and risk engines.
Assist with deployments, patch installations, environment refreshes, and user access management.
Mentor and support junior resources as a senior team member.

Inne informacje

Open to relocation or business travel.

EPAM Systems

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