Estonian Speaking Support Specialist - Work In Sofia, Bulgaria

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NieokreśloneZdalnie·SofiaFull-time

#474114·Dodano dziś·0

Źródło: Recruitment By Ierotheos

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Podsumowanie oferty

Provide customer support to Estonian-speaking customers through phone, email, and live chat. Resolve client inquiries and contribute to support quality within the Customer Support Services industry.

Wymagania

Native or fluent Estonian, spoken and written.
Excellent English communication skills for working in a multicultural office environment.
Valid EU passport.
Customer-centric mindset and passion for problem-solving.
Proficiency in basic computer applications and willingness to learn new software systems.
Availability to relocate to Sofia for this on-site opportunity.

Obowiązki

Deliver professional and empathetic customer support via phone, email, and live chat.
Resolve complex client inquiries efficiently and ensure customer satisfaction.
Maintain accurate records of customer interactions and data in line with privacy and security policies.
Collaborate with international teams to optimize support workflows.
Assist Estonian-speaking customers with culturally nuanced support.
Provide feedback on processes to improve support quality.
Handle escalated issues professionally.

Benefity

Monthly performance bonus.
Fully paid relocation package, including flight, transfer, and hotel.
Free relocation concierge service to assist with documentation, accommodation, and settling in.

Pakiet relokacyjny

Premie

Inne informacje

A valid EU passport is required.
Must be available to relocate to Sofia, Bulgaria.

Recruitment By Ierotheos

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