IT Change Coordinator with German

do 40 EUR/ godz./ godz.B2BB2B (netto)

SeniorZdalnieFull-time·B2B

#474212·Dodano dziś·0

Źródło: emagine

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Tech Stack / Keywords

ITSMServiceNow

Podsumowanie oferty

The IT Change Coordinator will support enterprise IT operations across multiple countries. The role involves coordinating IT changes and operational activities between clients and technical teams.

Wymagania

Professional German (B2+/C1, fluent) and English (B2+/C1, fluent).
Excellent communication and presentation skills.
Previous experience in IT Operations, Service Delivery, Change Management or Customer Success.
Strong stakeholder management skills.
Ability to coordinate multiple activities simultaneously.
Experience with ITSM processes.

Nice to have:

Familiarity with ServiceNow or similar ticketing platforms.
Good reporting skills.

Obowiązki

Participate in regular customer meetings.
Coordinate and schedule IT changes across different stakeholders.
Present operational updates and planned changes to customers.
Manage approvals and sign-off processes.
Prepare and present service, IT and operational reports.
Facilitate meetings with technical teams and business stakeholders.
Support continuous improvement of operational processes.

Benefity

Long-term cooperation in a stable project environment.

Inne informacje

Remote role in Poland.
Start: ASAP.

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