ITDS

Senior Lean Process Analyst – Banking

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SeniorHybryda·WarszawaFull-time

#474221·Dodano 9 dni temu·0

Źródło: ITDS

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Tech Stack / Keywords

Lean Six SigmaMS ExcelAIautomation

Podsumowanie oferty

As a Process Analyst for a client in the banking sector, you will optimize end-to-end processes and lead cross-functional transformation projects. The role applies Lean expertise, automation, and AI to improve service quality and operational performance.

Wymagania

Approximately 5+ years of experience in process analysis, process optimization, or operational excellence.
An expert-level certification such as Lean Six Sigma Black Belt, Lean Expert, or equivalent confirmation of advanced process optimization competence.
Hands-on ability to use AI-based tools in daily analytical and improvement work.
Very good MS Excel skills.
Knowledge of operational management best practices, operational risk management, and quality management.
Experience working in cross-functional environments and driving transformation initiatives.
Polish: professional working proficiency, spoken and written.
English: communicative level, spoken and written, for project collaboration within an international group.

Nice to have:

Experience designing customer journey improvements in a regulated environment.
Practical exposure to automation approaches used in process improvement.

Obowiązki

Deliver continuous improvement initiatives to optimize business processes and organizational setup.
Design efficient processes that enhance external and internal customer experience.
Lead cross-functional transformation projects end-to-end, ensuring measurable outcomes.
Increase operational efficiency through structured process management and improvement practices.
Apply automation and AI tools to accelerate optimization and reduce manual effort.
Identify operational pain points through process and workflow analysis and propose targeted improvements.
Improve service quality and operational effectiveness by implementing process governance and standards.
Explore and introduce new methodologies, techniques, and tools to strengthen optimization capability.

Inne informacje

Only candidates with an existing legal right to work in Europe will be considered.

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