IT Change Coordinator with German

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SeniorZdalnie·WarszawaFull-time

#474395·Dodano dziś·0

Źródło: justjoin.it

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Tech Stack / Keywords

Requirement SpecificationIT SupportMicrosoft ExcelChange ManagementITILCoordinationService ManagementProcess Optimizationproblem managementIncident management

Podsumowanie oferty

Coordinate IT changes and operational activities for an international organisation supporting enterprise IT operations across multiple countries. Act as an interface between clients and technical teams, ensuring smooth communication and delivery.

Wymagania

Professional German (B2+/C1, fluent) and English (B2+/C1, fluent)
Excellent communication and presentation skills
Previous experience in IT Operations, Service Delivery, Change Management or Customer Success
Strong stakeholder management skills
Ability to coordinate multiple activities simultaneously
Experience with ITSM processes

Nice to have:

Familiarity with ServiceNow or similar ticketing platforms
Good reporting skills

Obowiązki

Participate in regular customer meetings
Coordinate and schedule IT changes across different stakeholders
Present operational updates and planned changes to customers
Manage approvals and sign-off processes
Prepare and present service, IT and operational reports
Facilitate meetings with technical teams and business stakeholders
Support continuous improvement of operational processes

Benefity

Direct collaboration with enterprise-level clients
Long-term cooperation

emagine

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