Field Service Technician (m/f/d)

15k - 17.5k PLN15 000 - 17 500 PLN/ mies./ mies.UoPUmowa o pracę (brutto)

MidOn-site·WrocławFull-time·Umowa o pracę

#474731·Dodano dziś·0

Źródło: justjoin.it

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Tech Stack / Keywords

IT Hardware & Peripheral SupportWindows Client SupportIMAC/D ServicesHardware & software troubleshootingIT Rollout & Deployment

Podsumowanie oferty

Support customers in maintaining and operating their IT workstations, resolving technical issues and helping ensure the smooth operation of workplace infrastructure. Install and configure devices and support users across Windows and Microsoft 365 environments, working with IT support and infrastructure teams.

Wymagania

Completed vocational training in IT, a technical retraining qualification, or comparable practical professional experience in the IT sector.
Initial to several years of experience in IT Field Service, Onsite Support, or a comparable IT support role.
Good knowledge of common IT devices, workplace hardware and peripheral equipment.
Experience with Windows operating systems and common Microsoft 365 and Office applications.
Ability to systematically analyse and independently resolve typical hardware and software issues.
Friendly and professional manner, with an enjoyment of direct interaction with end users.
Independent, reliable and structured approach to work, combined with strong teamwork skills.
Good German language skills and basic English skills.
A valid Category B driving licence and willingness to travel to customer sites within the region are an advantage.

Obowiązki

Field Service & Onsite Support:

Carry out technical service assignments at customer sites, including analysing and resolving hardware and software issues affecting workplace systems.

Hardware Support & IMAC/D Services:

Install, configure, maintain and replace notebooks, desktop PCs, thin clients and peripheral devices.
Perform installation, relocation, modification and deinstallation activities within the workplace environment.

Windows & Microsoft 365:

Support Windows client systems and common Microsoft 365 and Office applications, and resolve typical technical issues.

Rollout & Deployment:

Prepare, install and commission new IT devices.
Support hardware rollouts and deployment of modern workplace solutions.

Incident & Asset Management:

Process and document incidents and service requests via IT ticketing systems.
Maintain inventory records and document hardware movements.

Benefity

Structured onboarding with clear processes and support from experienced colleagues and dedicated points of contact.
Opportunities to further develop your career in IT Support, Field Service, Workplace Management or IT Infrastructure.
Work on long-term customer projects as part of the in-house IT service team.

digatus personal GmbH

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