Technical Application Support Engineer (SQL,Linux)_Us&APAC Markets

12k - 16k PLN12 000 - 16 000 PLN/ mies./ mies.B2BB2B (netto)

MidOn-site·WrocławFull-time·B2B

#475875·Dodano dziś·5

Źródło: SOLID.Jobs

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Tech Stack / Keywords

SQL LinuxScripting languages

Podsumowanie oferty

You will investigate and resolve application and production issues while providing technical support to international clients. The role involves troubleshooting systems and databases using SQL, Linux, and scripting languages.

Wymagania

Experience in Technical Support, Application Support, Production Support, System Administration or a similar technical role.
Practical experience writing and analysing SQL queries.
Good working knowledge of Linux environments and command-line operations.
Experience with at least one scripting language, such as Python, Bash, PowerShell or Perl.
Experience troubleshooting applications, systems or production environments.
Solid experience with MS Windows environments.
Fluent English and confidence communicating directly with international clients.
Enjoy troubleshooting and finding root causes.
An analytical, detail-oriented and self-motivated approach.
Ability to work independently and manage several tasks in a dynamic environment.
Comfort working afternoon/evening and night shifts.

Nice to have:

Experience with AI tools and automation.
Familiarity with financial, banking or trading environments.
Experience with application monitoring and log analysis.
Bachelor's degree in a technical or analytical field.

Obowiązki

Investigate and resolve application and production issues.
Provide technical support to international clients.
Analyse problems and identify their root causes.
Troubleshoot Windows- and Linux-based applications and environments.
Work with application and system logs.
Use scripting languages for troubleshooting, automation and operational tasks.
Write, execute and analyse SQL queries to investigate application and database issues.
Support client onboarding and technical implementations.
Participate in technical projects.
Communicate directly with English-speaking clients.
Cooperate with colleagues across different time zones.
Identify opportunities to improve support processes and team efficiency.
Bring your own ideas and solutions.

Benefity

Medical care package.
Paid time off and paid sick leave for B2B contractors.
Flexible working hours.

Opieka zdrowotna

Płatny urlop

Inne informacje

During onboarding and training, work primarily during US business hours; after training, work a rotational schedule covering US and Asia-Pacific clients: 16:00–00:30 or 00:00–08:30.
Shifts are regular working shifts, not on-call or standby. Each 8.5-hour shift includes a 30-minute paid lunch break.

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