Senior Business Analyst

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SeniorZdalnie·WarsawFull-time

#475892·Dodano wczoraj·0

Źródło: RTB House

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Tech Stack / Keywords

SQLLookerTableauPower BIPipedriveClaude ChatGPTGemini

Podsumowanie oferty

As a Senior Business Analyst on the Client Services team, you will own reporting and analytics on client retention, renewals, growth, account health and capacity. You will support planning and improve operations, including AI-assisted workflows using Claude. The role uses SQL and BI tools such as Looker, Tableau or Power BI.

Wymagania

Bachelor’s degree (or equivalent) in business, economics, analytics, operations or a related field.
5–8 years of experience in business or client services operations, analytics, strategy or management consulting.
Consulting or advisory background and experience presenting to senior leadership.
Strong skills in forecasting, reporting, performance analysis and financial modeling.
Working knowledge of SQL and experience with at least one BI tool, such as Looker, Tableau or Power BI.
Experience working with CRM data.
Hands-on experience with AI tools such as Claude, ChatGPT or Gemini, and designing AI-assisted workflows.
Ability to turn complex data into clear, actionable recommendations.
Ability to work independently and manage competing priorities.
Fluency in English.

Nice to have:

Experience with Pipedrive.

Obowiązki

Own weekly and monthly reporting on retention, renewal, expansion, cross-sell, account health and capacity.
Prepare proactive analyses to flag at-risk accounts, renewal risks and growth opportunities, and recommend next steps.
Prepare analysis and materials for monthly business reviews, quarterly reviews and executive meetings.
Support forecasting, annual planning and capacity planning.
Handle ad hoc analysis requests from Client Services leadership, Directors and the Account Management team.
Keep CRM data accurate and reliable for reporting and forecasting.
Identify manual, repetitive work and simplify or automate it, including building AI-assisted workflows (e.g., with Claude).
Lead selected Client Services operations improvement projects with the Client Services Enablement Manager.

Benefity

Ownership of reporting and analytics in a global AdTech company.
Opportunity to build and improve AI-assisted workflows and automation.
Close cooperation with leadership across the US and Europe.

RTB House

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