IT Supporter - Poland

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MidHybryda·SzczecinFull-time

#476315·Dodano 4 dni temu·1

Źródło: Global Wind Service

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Tech Stack / Keywords

ZendeskMicrosoft IntuneActive DirectoryMS Azure ADOffice 365SharePoint

Podsumowanie oferty

Provide IT support to Global Wind Service employees and administer and support the company’s Microsoft platforms and products. The role covers user support, device management, access administration and follow-up on security incidents.

Wymagania

Relevant IT background, preferably with education in the field, and at least 2 years of experience in a similar position.
Experience managing Active Directory / MS Azure AD and MS Intune.
Knowledge of Office 365 administration, the Office 365 package and SharePoint.
Be structured, flexible, systematic, cooperative and communicative at all levels.
Be open-minded, patient and respectful of other cultures, and maintain high standards for your own work.
Be able to communicate and share IT knowledge in a language users understand.
Fluent spoken and written English.
Valid driving licence.

Obowiązki

Provide 1st- and 2nd-level support for IT-related issues and requests.
Manage requests and problems in the Zendesk ticketing system.
Manage devices in Microsoft Intune.
Administer user onboarding, offboarding and access permissions.
Administer software licences.
Maintain, assign and track IT equipment, including laptops and mobile phones.
Recycle IT equipment and handle equipment orders.
Prepare user guides and assist with user education.
Follow up on security incidents with end users.
Coordinate equipment purchases with IT partners.

Benefity

Private healthcare, life insurance and prepaid cards after the first 3 months.

Opieka zdrowotna

Ubezpieczenie

Global Wind Service

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