Data Analyst

25k - 29k PLN25 000 - 29 000 PLN/ mies./ mies.B2BB2B (netto)

MidHybryda·KrakówFull-time·B2B

#477271·Dodano wczoraj·2

Źródło: SOLID.Jobs

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Tech Stack / Keywords

Jira Python SQLGCP Looker StudioWizualizacja danychKomunikacjaSplunk ServiceNow

Podsumowanie oferty

As a Data Analyst for an international bank, you will turn operational and user experience data about internal technology services into actionable insights. You will analyse user behaviour, define service metrics and maintain dashboards using tools such as SQL, Python and GCP Looker Studio.

Wymagania

Experience with data visualization tools and dashboard design.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Experience with tools such as ServiceNow, Jira, GCP Looker Studio, SQL and Splunk.
An automation-focused mindset; Python proficiency is preferred.
Strong communication and interpersonal skills, including the ability to explain technical concepts to non-technical stakeholders.
Knowledge of Agile methodologies and project management frameworks.
Familiarity with emerging technologies and industry trends.
5 lat doświadczenia na podobnym stanowisku.
Znajomość Jira, Python, SQL i GCP Looker Studio oraz wizualizacji danych i komunikacji.
Znajomość języka angielskiego.

Mile widziane:

Splunk.
ServiceNow.

Obowiązki

Identify, gather and integrate data from IT systems, service desks, monitoring tools and customer experience platforms.
Define and maintain metrics for tracking customer IT journeys and service performance.
Analyse user behaviour across IT services to identify trends, pain points and optimization opportunities.
Translate data into actionable recommendations for operational and strategic improvements.
Design and maintain dashboards to communicate performance and experience metrics.
Present insights clearly and accessibly.

Benefity

Growth and development opportunities, with the possibility to move between projects.
Private healthcare coverage.
Multisport card.
Coffee, tea and cold drinks.
Car parking and bicycle parking.
Relaxation room.

Opieka zdrowotna

Karta sportowa

Napoje w biurze

Parking dla aut

Parking dla rowerów

Chill room

Inne informacje

Recruitment process: a phone screen with a recruiter and one online meeting with the hiring managers.

Verita HR

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