Project Manager

22k - 26k PLN22 000 - 26 000 PLN/ mies./ mies.B2BB2B (netto)

SeniorHybryda·KrakówFull-time·B2B

#477272·Dodano 3 dni temu·1

Źródło: SOLID.Jobs

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Tech Stack / Keywords

Jira Confluence Scrum PRINCE2Zarządzanie projektemAgilePMRozwiązywanie problemówAI

Podsumowanie oferty

The Project Manager will provide onboarding support and operational coordination for the Group AI Platform serving an international bank. The role combines user support, business analysis and delivery coordination, using Jira and Confluence.

Wymagania

Background in the software or technology industry.
5+ years of experience as a Project Manager or Business Analyst delivering software products end-to-end, ideally in complex enterprise environments.
6 years of experience in a similar position.
Strong support-operations mindset and ability to handle high-volume queries and ambiguity.
Business analysis and requirements-elicitation skills.
Experience owning requests from intake to closure, including RAID management.
Stakeholder management and communication skills.
Practical Agile experience.
Strong Jira and Confluence skills.
Experience defining and tracking operational KPIs and building stakeholder reporting.
English.

Nice to have:

Familiarity with AI/ML concepts.
Experience in regulated or governance-heavy environments.
Basic cloud or platform knowledge.
Workshop facilitation experience.

Obowiązki

Own and manage the Group AI Platform Teams support channel, responding to and triaging user queries.
Act as the primary point of contact for onboarding and migration requests.
Capture onboarding requirements, including use cases, data needs, model type, environments, access and governance approvals.
Log, track and follow up on bugs and issues across engineering and platform operations teams through resolution.
Track onboarding and support requests end-to-end, including SLAs, blockers and ETAs.
Provide regular status updates to stakeholders and users.
Maintain and improve onboarding materials, including FAQs, templates, playbooks and dashboards.
Identify recurring issues and propose process improvements.
Support user enablement through demos and how-to walkthroughs.

Benefity

Flexible working hours.
Private healthcare coverage and a multisport card.
Personal growth and development opportunities.

Opieka zdrowotna

Karta sportowa

Napoje w biurze

Parking dla aut

Parking dla rowerów

Chill room

Inne informacje

Recruitment process: a phone screen with the recruiter, followed by two meetings with the hiring managers.

Verita HR

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