Accenture

Customer Intelligence Expert - Junior/Mid/Senior

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JuniorZdalnie·WarszawaFull-time

#259407·Dodano 10 miesięcy temu·21

Źródło: Accenture

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Tech Stack / Keywords

NetworkAIAWS GCP Databricks Snowflake SalesforceCloud

Firma i stanowisko

Intelligent Consulting Hub (ICH) is a part of Europe's Strategy & Consulting practice under Accenture, with multinational and cross-cultural professionals across key European locations including Warsaw, Kraków, Wrocław, Łódź, and Gdańsk. The role is part of the AI Centre of Excellence in Poland, collaborating with global AI experts and partnering with leading tech providers such as AWS, GCP, Microsoft, Databricks, Snowflake, and SAS to build scalable data solutions.

Wymagania

2-3 years of experience in customer intelligence, marketing analytics, or related fields.
Hands-on experience with campaign management tools (e.g., SAS CI, Salesforce Marketing Cloud, Adobe Journey Optimizer).
Experience with analytics tools like Python, Databricks, or SAS.
Data wrangling skills with SQL and ETL software (e.g., Informatica, Talend).
Understanding of customer segmentation, campaign optimization, and data-driven marketing.
Strong problem-solving, communication, and collaboration skills.
Bachelor’s degree in Data Science, Statistics, Computer Science, or related (preferred).

Nice to have:

Experience with cloud data platforms (AWS, Azure, Google Cloud).
Knowledge of data visualization tools (Tableau, Power BI).
Familiarity with machine learning techniques for customer analytics.
Experience working with international clients or global delivery models.

Obowiązki

Configure campaign management tools like SAS Customer Intelligence, Pega Decision Hub, Salesforce Marketing Cloud, and Adobe Journey Optimizer.
Analyze customer data to uncover insights and support strategic decisions for global client projects.
Perform data wrangling and transformation using SQL and ETL tools.
Leverage analytics platforms such as Python, Databricks, and SAS to build models and optimize campaign performance.
Collaborate with cross-functional global teams to align initiatives with client business objectives.
Monitor and report campaign performance with recommendations for improvement.
Stay updated on industry trends and best practices in customer intelligence and marketing analytics.

Benefity

Permanent employment contract.
Individual support from a dedicated People Lead.
Personalized professional development path.
Access to coaching sessions.
Extensive training package including soft skills, technical, language training, GenAI training, and cloud certification programs.
Employee Assistance Program with legal, financial, and psychological consultations.
Private medical care and life insurance coverage.
Access to MyBenefit platform with products and services (e.g., Multisport card).
Paid employee referral program.
Eligibility for quarterly dividends through Employee Share Purchase Plan (for shareholders).

Opieka zdrowotna

Ubezpieczenie

Karta sportowa

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Premie

Inne informacje

Accenture commits to equal employment opportunity without discrimination based on race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, sexual orientation, or other protected grounds under Polish law. Applicants must consent to personal data processing under GDPR for recruitment purposes.

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